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Shopritebeing made fun of

Recently while stopping in at ShopRite in Old Bridge NJ one evening after work I was verbally attacked in front of my wife and children by members of the night crew. The workers were standing in back by a meat case talking loudly and laughing, as I passed by I seen one of the workers eyeing my wife and baby daughter. This didn't bother me much as to I am used to it, but after we passed and was in an aisle I overheard one of them say loudly if they seen the "mongoloid" and they all broke out laughing. I heard the word repeted several times accompanied by much laughing and them accusing each other of being a mongoloid. I wanted to say something but my wife said to just let it be. You see it hurt me deeply because they were laughing at my 2 year old daughter who has Down Syndrome. I mean, I am used to the stares but the comments these workers made were totally inappropriate, mean spirited and hurtful. I promised my wife never to shop in ShopRite again. I asked a cashier their names while checking out and was told it was Marty and Todd. I wanted to call the owners and make a complaint but my wife said to let it be and I did.


  • Nt
    Ntebo Jul 28, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I visited Shoprite, Pimville Square, in Soweto today at 6:45pm (like any other day) with the intention of buying some queens cakes and juice for my daughter's lunch box. Normally, when I'm buying 1 or 2 items I pay by the Kiosk. To my surprise today I was told otherwise by the cashier, whom just immediately served a gentleman before me with 1 item. She said I was not allowed to pay for groceries outside of the Kiosk and therefore needed to pay at the trolley tills. However, this did not make sense as I am used to paying at the Kiosk (I did it 2 days back) and the gentleman before myself was served without any hassles. What made it even worse was that all customers behind me with 1 or 2 items were still being served, while I was sent pillar to post by the supervisor, who intervened. I told her that I was not prepared to queue since I waited for about 30 minutes before I was served because the cashier has a problem with a lotto transaction. I also explained to her that paying at the Kiosk for 1 or 2 items was a norm and she told me that "cashiers are not same" and sent me to a trolley till, where I waited for about 10 minutes as the cashier was busy on a transaction. However, the cashier also decided not to serve me because I came from the Kiosk. When I went back to supervisor, she told me that I must go at the back of the queue as the Kiosk was only for cigarettes. My husband and I were very agitated and decided to leave the items because we felt that we were made fools as other customers behind us continued paying for their goods (that did not belong) at the Kiosk. I am very upset at this stage and feel very disrespected and humiliated. I reside in the area and my family and I really enjoy Shoprite's queens cakes and were actually discussing ordering them in bulk for our customers since we are in the food business. I'm still puzzled and cannot put it together. It does not make sense at all. Is the Shoprite policy different for all cashiers? Why do Shoprite staff treat customers differently or according to appearance?

    0 Votes
  • Ca
    C&J Aug 14, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a 1/4 inch birthday cake with chocolate frosting, bavarian cream in the middle and a few strawberries on the top of the cake. I sent my husband to pick up our daughters birthday cake and he brought it to her home as a surprise. A surprise it was !!! The cake tasted by perfume had been spilled in the middle of the cake. Our daughter and her family returned the cake for us to try and, we had to throw away our pieces of cake cause it tasted exactly like perfume. I noticed that the cake had white whipped cram frosting and strawberries int he middle. I immediately e-mailed Shoprite customer service depatment and no reply ! I tried again to contact the store with no avail ! This was my third e-mail and still no reply from the store ! This is no way to treat good customers of the store !!! We are sadly disappointed with the end results !!! I will certainly think twice before ordering from tyhis bakery again !!!

    0 Votes
  • Ho
    horribleboss Dec 30, 2011

    TODD YOUR A PIECE OF ### your a fat lazy racist ### who talks about everyone in the store so shut your fat ### mouth you think your amazing because you and your mom been there a while well think again you both are fake stuck up people who need to wobble everywhere you go, how could you make fun of someone with a special need when you look like you have a special need mr. piggy oink oink you ### i bet you rememeber that being everyone huh, dont you ? This shoprite best believe is not the best in new jersey matter of fact im positive its the worst !!! THE DELI department who is run by MariAnne is very rude, the hot foods served have been there longer than a week, the workers there grab with these bare hands to eat with and have salads that are always on the shelf and out of date. THE MEAT department who is run by Paul isnt that great of a person like everyone assumeshes always late, and He constantly sterotypes everybody regardless its an employee or customer, he always makes sexual comments and is touching the younger girls there department has bad rancid meat all the time and is packaged with a newer date. THE SEAFOOD department is horrible with the girl Mary who supposivly runs it now. She is the biggest brown noser suck up ### ever, the lobsters they use there for claws and tails are lobsters that have been dead for about a week. There fish is fresh but can be in the case for more than a week and be sold fresh . Previously i seen food be dropped and sold to the customer as they werent looking, thats horrible! half of the signs on the fish arent correct "COO" Country Of Origin is very important and can be a huge fine for that old bag up there. THE PRODUCE department is HORRIBLEEEE and run by kurt who drinks on company time, the food is moldy and constantly getting reduced especially if something is bad in the package they will open it up and put in ther eown packages and reduce for 99 cents. The workers of the store smoke and spit all over the food in produce, thats not safe at all. no wonder why people get siick. THE HABA department never has anything in stock, and always runs out of items on sale. THE GROCERY department is run by a tall ogre/frankenstein looking mother f***er named mark aka the nark. Hes the snitch of the store, he always finds ways to get himself out of trouble so he harasses other people. THE FROZEN department is run by a little meat ball named benny. The fake italian always is yelling at someone, becareful tho if your tooth close you might get spit on because half his teeth are missing. The frozen department alaways has the freezer go down and ice cream and food will be melted and just thrown back in case for sale. THE DAIRY department is run by Rick and he is amazingly kind. the dept isnt as bad as the other besides cheese and milk going bad, employees eating there products in the dairy or meat freezer, or the truck docks then crushing the boxes so no one sees it. THE FRONT END girls are rude to customers and dont know when to stop starting rumors about nothing. THE PHARMACY is full of dot heads so we wont go into that.
    The store has gotten mutiliple complaints about service or products. the store has employess and managers like paul solan smoking in the store, theres cockroachs, birds, rats in that ### hole. how delightful does that sound in your food? yum. THE OFFICE is full of fakes. Annette is a fat im better then everyone staten island woman who is two faced and eats 24/7. Lisa is dating a man that was married when they first got together, her only friend is her cats, and is two faced as well brown nosing. Jodi smells and you cant understand her inidan ###. Kathy always has the cameltoe which is paul zulins wife, she always corrects her favorite employess including her husbands time clock chnages for them to not get in trouble . Paul solan, dont know where to begin that one ball f*** is always screaming for no reason he hangs up when you call AND IS NEVER WRONG he smokes in the back of the store and loves to write people up. CHARLIE SHAKOOR ... the fatest ugliest mother f***er around, the only reason we keep him around is to see his beautiful wife using him for his money. charlie, demands food that has fallen or rotren to get packaged and put out. he sleeps in his office all day, talks jibberish when he yells and watchs us from home on his cameras that he installed. charlies makes sexual remarks about girls that work there and is caught up in everyones drama whrn he tries to prevent it hes in the middle of it. charlies does favors for employess if it benefits him .charlie is very greedy with money, thank god he is gone sooon. all and all no ones a saint but this store is horrible. thank god it will be under new owner ship shortly, the store can finally be run right!

    0 Votes
  • Mr
    mr jr Apr 02, 2011
    This comment was posted by
    a verified customer
    Verified customer

    shoiprite, to me is ths the best in new jersey, charley the owner, will do all he could to please his customers, the help there is great, all nice and friendly workers, charley, you run a good store, dont change only thing that could be changed is the the name, from shoprite to::charlies: route 9 old bridge, best store in nj, other stores dont go out of there way, to help you look for something, charleys, they personaley show you where it is.he has give aways every so often.out side free hot dogs, good with kids, dont change charley. you run a good store

    0 Votes
  • Jo
    Jonji Dec 06, 2009

    Mr. Kingsley, I have worked for and have been associated with the Old Bridge ShopRite back in 2000 and 2001 investigating claims of racism, drug dealing and employee theft while working for Wakefern security. I can assure you that this store in not up to standards as for the ShopRite name. This particular ShopRite is by far the worst as for customer service is concerned and has had numerous complaints in recent years about the evening and the nightcrew.

    I have worked with this nightcrew and have even gotten to know several workers on a personal level. The two fellows you speak of have a number of complaints for their use of the M and the N word and for general rudeness and excessive cursing while the store is open. This is a privately owned store though and am unsure what the owner has done to prevent these two from carrying on their ways.

    Wakefern has been in talks for years to buy this store and let it be known that a number of troublemaking workers and a couple of managers will be replaced with competent workers asap. As I said, this Old Bride ShopRite is privately owned and is NOT up to ShopRite standards and has had a number of such complaints you spoke of. I understand how you feel having a special needs child myself and would like to personally apologize. I have sent you a private message here with my personal email address, I'd like to talk to you privately about this matter and send you a gift card for you to use at another store. Have a nice holiday season!

    0 Votes
  • Ja
    janine petersen Nov 04, 2009

    purchased 4 sachets of Crystal spring farm milk..they were sour. Also purchased on the same day Rainbow chicken polony was off and watery in the middle

    0 Votes
  • Ho
    Hosea Kingsley Aug 07, 2009

    It sounds like you and your friend Marty are the incompetent workers there in ShopRite Todd and should be ashamed of yourselves, but I doubt you have enough feelings to even feel shame or even realize how hurtful your words were and could be. You said of saying your mean-spirited words to other workers there but it's strange how it was said loudly after we pass with a child with Down Syndrome. It was obviously aimed at my young daughter and thinking back it still makes me sick knowing that people can be so cruel and heartless in this day and age.

    My religion has taught me to forgive others and with this I do forgive you Todd but it's sad to see there are still uncaring, cold-hearted people out there especially when verbally attacking innocent, helpless children like my daughter.

    0 Votes
  • To
    Todd May 17, 2009

    This is to the complaint above posted by Hosea Kingsley. I`m the guy Todd that you named above sir I wish you would have said something to us because me nor the other guy wouldn`t said somthing about A adult or a child with any special needs. As messed up as it sounds we where talking about one of the very incompetent workers we have to deal with.I would like to say that I`m very very sorry for any hurt this may have caused you and you`re wife. And again I`m sorry.

    -2 Votes

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