Shoppers Drug Mart review: hair dye

The lack of respect and accommodation done by the manager and the the cashier was absolutely appalling. I tried to return unopened hair dye without a receipt, I was told over the phone that I could use my store card to return it, and when I came into the store that was not the case. Kanji was beyond rude to me, she then proceeded to call over a manager that had no manners. They said " sense the system doesn't show the hair dye bought on that day we can't return it" when I made 2 purchases that day and neither of them were showing on the screen. I purchased both items on September 17 2019. I will NEVER come back to this specific store because of the lack of respect of the staff members here. I was never offered any kind of coupon or a store voucher or a discount for the mishap. The customer service is absolutely disgusting and I will be telling others my experience.

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