SUBMIT A COMPLAINT

Shoppers Drug Martdiscrimination of product return

1
K Sep 08, 2018

Confronted by bias staff member [employee is a supervisor to that regard], to no resolve. There was an attempt to ban me from the store for making a return. I purchased a Life Brand vitamin product & was not satisfied with the quality, so i discarded it. Called customer service for a refund & was instructed to go back to store with receipt. I went to store, explained the circumstances & received my money back. On my way out the supervisor then made comments i was a troublemaker, told to leave store & not allowed back. Threats to call police followed, so i left without incident. A call to managment/ownership did not prompt further investigation besides a meaningless discussion. If i had this on video the person would be terminated. This is to the extreme level of unethical behaviour!

Post your comment