Shoppers Drug Mart review: canada post kiosk

I had a postal box cancelled after renting the unit for 3 years. It was a service address for my company and listed on all my documentation.

During that 3 years my box was rented out from under me to another individual and when questioned the manager had no explanation. Upon filing a trouble ticket with Canada Post the box was rekeyed and returned to me. Feeling that the problem was solved Shortly there after many strange things began happening. Letters were stored behind the counter and mail addressed to me were returned labelled as "wrong address"

I believe the double renting of the box was never rectified and its impossible to know how much mail was lost or returned which I believe is an offense, given the Kiosk is
regulated by Canada Post and ran through the Shoppers Drugmart.

When questioned the manager told me that Canada Post had cancelled the service. When I spoke with a representative of canada post they informed me that no one could cancel the service without a reason and the only reason for cancellation would be illegal activity.

There are way too many problems to think that this is a very problematic location and operating far beyond the limits the post office allows.

The Store manager would not take my call. (Proprietor) and the assistant store manager offered up no help what so ever.