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Hello. Last month in November my friend (Robert Crosswell) purchased a $500 Visa Card with cash. He brought it home went on line and tried to activate the card. The activation would not work. He brought the card back to the store and they told him that they would not give him back are refund and that they shoppers worked on behalf of a third party in order to sell the Visa Cards and were not responsible if something was not right with the cards? Will my friend have to take legal action or go to the media in order to resolve this issue?
My name is David Mah and my cell number is [protected] if you need to contact me.
Why hasn't he tried to contact you himself? He didn't want to raise a fuss. However, i do not believe what has happened is just. If you could get back to me, that would be great.
Thank you for your time and consideration.
David
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Hi, I have the same problem. I purchased a visa prepaid gift card from sdm on spring garden road on Halifax for $150.00. Tried to use it the same day and it was not activated. I called the lady at the cosmetic and she said : I gave you the activation number you have to call visa not us “. Although it took her a while to be able to scan the card upon purchasing and used 2 cards. So I’ve been in contact with that visa Center multiple times for a month now and they keep saying they sent a replacement but never received. I have multiple case numbers. They sent two cards as per their customer service but nothing. It’s a scam they operate from South America and their rating in 1 star. I believe SDM should be liable of the products they sell. The customer should not be dealing with this. I called the manager at that location and he gave me a number to call. That customer service refers people to the same South American call Center which is useless. At least if they want to sell such products, SDM should notify their customers that they are not liable. What a disservice!