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CB Automotive Fueling and Charging Shell
Shell

Shell review: Cashier at 6900 North Main St. Columbia South Carolina

J
Author of the review
2:48 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Hello my name is Patrick Young. At about or around 2:15 pm I entered the store to purchase a snack for my ride this evening. I picked up a bag of Jalapeno chips and approached the register and sat the item on the counter. The cashier the canned to the register and picked up the bag of chips and attempted to scan it. For whatever reason, the barcode didn't scan. The cashier then asked me to get another bag for the chips. In response I ask if those aren't ringing up. Maybe the next bag would do the same. She stood there looking at me as if I was a problem.

The cashier didn't acknowledge me entering the store, nor when I reached the counter. I've never encountered her outside of Shell. Yet this isn't the first time I've gone to the store and felt as if I needed to leave and was unwanted. 6900 Monticello Rd location

Black female employee with blonde hair and elongated finger nails.

I'm not sure what disciplinary action is needed but I don't intend on returning to the store ever.

I can be reached at [protected] if needed for further details about the situation on [protected]

Shell response
Aug 25, 2023 4:59 pm EDT
Shell customer support contacts
Phone numbers

+31 70 377 9111

+1 (888) 467-4355

Address

Carel van Bylandtlaan 16, The Hague, 2596, NL

Website

www.shell.com

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We take your concerns seriously and we apologize for the inconvenience this has caused you. If you need further assistance, please visit our Help & Support page at https://support.shell.us/hc/en-us. Thank you! - Shell Customer Care
Update by Jimmy Crack
Aug 26, 2023 12:24 pm EDT

6900 N. Main is where the blonde lady from the initial complaint is for.

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