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Sheetz
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1.0 1494 Complaints
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Sheetz complaints 1494

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M
6:31 pm EST
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I got off of work from my construction job around 1 pm and came into Sheetz to use the restroom and eat. I brought my new bike that I bought less than a week ago and is worth 1600 inside so I can order food and use the restroom in peace. I was apprehended by the store manager while using the wifi to txt my loved ones and was asked to take the bike outside...

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N
10:11 am EST
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No receipt at gas pump. Very bothersome, very windy and cold. Enough of a reason for me to go elsewhere for my gas. Found it alarming to see 4 associates standing around and talking while the paper at the pump need replaced. Ask the clerk who printed my receipt to notify management and she indicated she would, however I wasn't convinced due to seemingly indifferent attitude.

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K
9:12 pm EST
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December 10th I used the online order option and picked it my food from location. I ordered tots and the 2 for 1 hotdog special. When I got home and start to eat my food. The hot dog buns were flakey and stale and made it impossible to eat the hot dog with out peaking pieces of the stale hot dog bun which has a unpleasant texture. The buns were old and spoiled and unable to eat.

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F
3:39 pm EST
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Had a busy day so I thought i'd treat my husband, daughter and myself to a quick breakfast. I ordered my usual sandwich. My husband forgot my coffee so I needed to go back anyway. When I went to eat my sandwich I noticed it was not made right. Went back for my coffee and asked for a remake. No apology given and after I pumped my gas and came in to get my...

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S
9:16 am EST
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I went to sheets this morning to get some items, after getting them I went to the front counter where two workers was both white, they saw me and turn back around to handle the cigarettes, I said excuse me can you assist me both still looked at me and kept doing what they was doing. Another lady who was behind me white walked up and they said how can we...

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L
5:34 am EST
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I went into sheetz in slippery rock at 5:15am there were 2 deli people 1 cashier and a manager, both deli people were working the poor cashier had a lone of 8+ people and the manager was just talking to the deli people and then walked into the back I waited in line for a good 5 mins. As a manager in a restaurant business customers always comes first no...

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M
8:52 pm EST
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I have been to a few different sheetz in the last week and none of them have had a price posted for the 12 packs of coke or pepsi. I used to see signs like 2 for $8 or buy 2 get one free. Just wondering if these deals are always going on and they just dont post them or if the prices change that often they have to keep taking the signs down. Its very...

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A
4:21 pm EST
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On 11-29-19/11-30-19(since it was in the early morning hours. like 1am)I was at the sheetz listed above. I purchased a greendot card and then proceeded to load $400 into it. The cashier did not seem like he knew what he was doing at all he had to call someone over to help him which was fine. (He was young had dark hair cut into a style that is like a...

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J
6:38 pm EST
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On my way to work I stopped at the sheetz location in lock haven pa, after driving over an hour, to purchase a fountain beverage for work. My only form of payment was a winning lottery ticket worth $2. I got my drink and proceeded to wait in line for approximately 20 minutes. When it was finally my turn, I was rang up for my drink and when I attempted to...

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M
1:49 am EST
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There is a older female cashier at this location that struggles to keep up with the flow of customers. Every time I come to this location and she is working there is at minimum 5-7 people in line when the store isn't overly busy due to her speed of checking out customers. If you buy one small item She insists on bagging it even when told not to. The average...

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B
2:58 am EST
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I ordered two hot dogs. Each hot dog was different. One hot dog was supposed to have cheese, and ketchup. The other was supposed to have chili and diced onions. When I got home I realized both of them had cheese and ketchup only. I also ordered some fries which cake out correctly. Since it is so late and the night before thanksgiving I didn't feel like...

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A
6:57 pm EST
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Windber store has been under a remodel for weeks. Every time I walk in store it is very dusty and cold due to the front wall missing and plastic seal not held in place. I complained to managers many times only to be told nothing could be done. Today when I noon walked in I was greeted by construction workers using waffer wheel cutting saw with sparks and...

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R
2:56 am EST
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I ordered 2 hot dogs 18 minutes later I got them and when opened them out side in vehicle one was upside down and smashed I was wondering what the 2 boys were laughing at I guess I found out .sheets didn't get where it is with this kind of service. I spend a lot of money at this store .through the day services are good but at night it's terrible and needs attention this is the 3rd time this has happened to me.ps not happy

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K
9:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz hotdogs

This is not the first time, this is the THIRD time in 3 weeks that I have ordered (from the same Sheetz store #401), 2 hotdogs with pepper jack cheese, onions, ketchup, bacon and jalapenos but when I get home and sit down to eat my hotdogs they are missing toppings. This time NO CHEESE and NO ONIONS yet my receipt CLEARLY shows I ordered and PAID for these extra toppings. If I did not have get up and travel to take my State and National exams tomorrow morning I would drive back to store #401 and complain in person. Instead, I'm attaching pictures and hoping that at a minimum someone will review my complaint and take corrective measures to correct this issue!

Sincerely,

Another very annoyed and unsatisfied customer

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G
1:15 am EST

Sheetz food

I ordered food a meatball sub the lady that made my food was to busy taking not paying any attention to what she was doing my food was dry no source at all on my food I asked for pepper she put one shake of pepper on my sub there's no need to pay attention to everything else and not get the food right for the paying customers I'm not satisfied with my food at all

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N
7:22 am EST
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So I wanted to try a breakfast burrito today, and by the picture I can't tell what they are. it looks nothing like the photo they display when you order it. How can you feel comfortable selling this to people? I'm not blaming the workers cause they have to work with what is sent to them, but really?? Now I understand why Wawa beats you out for best tasting food. not happy.

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G
8:19 pm EST
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i went in to get a sugar free hot chocolate from the machine and the machine was not working. Note: this is the second, different occation, that i went in to get it. Impurposely go to sheeta for the sugar free hot chocolate. the first time i had tio get a coffee instead. So today I got a sugar free premium hot chocolate. It was way too sweet. I threw it...

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T
10:46 am EST
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We went to sheetz last night around 2am 11/17/19. Drove up and ordered two hotdogs and provolone sticks. When we got home to eat hotdogs they were dried out burnt. This is the second time that this had happened. I usually visit sheetz to grab lunch. I was at another sheetz a few weeks ago ordered a grilled chicken shnack wrap and it had a black hair in it...

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K
4:32 pm EST
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Call 1st complaint is the cashier was called over in the middle of my transaction to do something else . After waiting approx. 10 minutes for my food thinking it was busy. the employee says oh my slip didn't pop up did u pay. order my food and realize that they have for4 99 Burger combos I wanna ask for the manager he said he was gonna be a 200 charge of a...

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R
3:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz breakfast sandwich

The sheetz in Meyersdale Pa. #089 needs to get their act together. I have been suckered again. When I need to visit the hospital there I go in for something for breakfast. Ever time I think maybe this time it will be good and correct. I am always wrong. Again this morning I ordered 2 breakfast sandwiches one for me and one for my husband his didn't have the bacon on it and mine was not good.

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Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Hiring discrimination due to a disability was posted on Apr 22, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1494 reviews. Sheetz has resolved 14 complaints.
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  1. Sheetz contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
Sheetz Category
Sheetz is related to the Retail Stores category.

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