Sheetz
reviews and complaints

Sorry, but I have given this information so many times today, and to so many 'support staff, that I can't bear to repeat it again today!
All I can say is that they have terrible customer service, and that I guess I may as well throw this $20.00 gift card in the trash.

All I have left to try is to have the bar code scanned at the store. There should be an online app for that! Instead of all these useless 'support' sites.
My last attempt said I have to give my bank charge card account info so they could charge a 'refundable' fee-for a pre-paid card!
I'm not doing that! Refundable my [censored]! They can't even give me access to my gift card! They don't have any reason to hold my charge account information on file!

I ordered a breakfast sandwich, asked for double meat double cheese. I got zero meat and extra lettuce. Unbelievable sheetz, such a disappointment all the time. I got to work and nothing like opening your breakfast to a pile of lettuce and egg….I'd like some type of resolution by sheetz, this is more than the first time this has happened seems like the time I decide to give you my business is the time it's screwed up!

Although you'll still do what you want u choose. Even though you've got high sales! Might as well take the coffee area away totally. I'm not the only one in the morning who isn't happy! Also you go in the morning and creamers won't be filled and the coffee area won't be filled! Would love too know WTH 3rd shift does?

I ordered a veggie sandwhich at Homer City PA Sheetz on 07/30/21. I found a disgusting fly in my sandwich. I could not take it back to the store because I bought it for my lunch for work. I did have a couple bites before I found it however when I did I wanted to vomit! This is gross.

Unfortunately while eating my salad I pulled an inch or more long chicken bone out of my mouth, the salad was great but I just couldn't eat it after that. I understand that the employees working and cooking aren't at fault for this, I assume all chicken comes frozen so that's definitely an issue with who ever packages and ships the chicken. My experience while still in store was great and the employees were all helpful and nice, but I just want to make sure that this doesn't happen again.

I just had a breakfast croissant.
Two things:
The new Maple flavored sausage is TERRIBLE.
At some point in the last year or so, you started using smaller croissants.
I used to buy breakfast at Sheetz 3 days a week, but it seems that when corners are cut, customers get shafted.

You guys can afford some better food on your menu. And I've gotten so many sub-par meals at the DuBois Beeline Highway Sheetz that I don't even bother reporting it.
Some of them have been there for a long time and routinely mess up orders somehow or another.
It isn't rocket science.

At store 783, I bought Coors Lt 15-pack, In the cooler it stated 15.99 but I was charged 16.99. I told the cashier and she could care less. I have attached the photo of the reciept and the sign above the beer. My concern beside be deceived, is how many more people are not as attentive as I and get ripped off.
You can send a check for the 1 dollar difference plus tax to:

Michael Thalman
410 Lake Point Dr
Fuquay Varina, NC 27526

You need to resolve this.

the cashier that waited on me this morning was very rude. She threw my products into the bag and when she spoke to me she sounded like she did not want to be there and all the customer that she waited on should be waiting on her instead. She had a jacket on and I could see her name tag and her name is Barb and I later found out her last name is Whiteford.

my food was not even well made, everything is everywhere, the nachos are cold, the food looks nasty, i am not happy.

This company discriminated against me and my boyfriend during their hiring process. We both had all the qualifications for the positions we applied for. We were both stopped in the process by Holly...him for being to old and me for some reason. She was rude during the interview by obviously eating and not paying attention on top of being late and not being there when i first called. Its no wonder they are always short staffed and have long waits for service since they don't hire talented or qualified people due to age or one persons opinion. A good company allows a few interviews and not just one unqualified poor interviewing skilled person.