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Sheetz Customer Service Phone, Email, Contacts

Sheetz
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1.0 1494 Complaints
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Sheetz complaints 1494

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J
12:03 pm EDT

Sheetz Downed equipment

In the past weeks I've stopped more than 5 different sheetz and the fizz machines are always down. Since my gastric surgery, I've kind become addicted to the fizzes because I can't have the carbonation.

To list a few, were in new castle
Brookville
Cranbarry (Senica)
Bedford
Titusville

Its kind of disappointment

Why some location have the soft service ice cream working and some do not?

Thank you, Jason McCoy

Desired outcome: ID LIKE TO SEE MACHINE KEEP UP AND FUNCTIONAL

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R
12:57 pm EDT
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We were traveling through on 11 July 2021 around 1130 am-grabbing some food along the way. We do no longer live near a sheetz. We ordered chili cheese dogs with jalapeños. They came with banana peppers instead. Not a huge deal, however, we were charged extra for the jalapeños that we did not receive and not all of them came with the nacho cheese. Of course...

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D
6:45 am EDT
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I ordered a shchmiscuit with sausage and cheese and the San which I received had no cheese. I also ordered hash browns and did not receive any. I had already left the store to continue my trip before I had noticed that my order was completely wrong. I would like a refund of my order or I would like a certificate to get the food I did not receive abs was messed up.

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M
11:41 am EDT

Sheetz Windshield cleaners

The sheets in fairmont wv NEVER have their windshield cleaners filled and they are always full of trash. There is almost always trash laying everywhere in the parking lot and never enough workers working at one time. I had to wait 15 minutes to pay for gas while the line just kept getting longer and longer bc they were all standing around in the back talking.

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M
2:41 pm EDT

Sheetz MTO available products

so happy you brought back fried pickles! so very excited about it! i remember when you took them off the menu, one day while ordering i exclaimed "they got rid of the fried pickles" my boyfriend at the time was very embarrassed. but now i am so happy to have them back again. please consider making them a permanent fixture? and even bucket option would be totally groovy thank you

Desired outcome: make fried pickles available in a bucket

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S
3:21 am EDT

Sheetz Gas

We stopped at the Sheetz on 7th street and bought gas. We used the sheets card for .03 cents off on the gallon. It never came off. I went back in and told cashier. She claimed that it came off as u pump it. It did not. Not only did it not come off the charged an extra .09 on the $30.
I can attach receipt

Desired outcome: To be reembursed. And for them to make sure the are not false advertizing. To rip off others. My old man is a fanatic about the .03 cents. He drives. Further to get itc

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R
7:28 pm EDT
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Ok my name's Richard Roberts. I've beena Sheetz shoppers once you opened. I spend money at Sheetz morning noon and night my The store on Hanes Mill Road in WS is now a huge problem You have two major problems there.The GM and Assistant GM. They absolutely can not be allowed to work there They are racist and discriminatory. Ex. Last night I spent over a...

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B
4:50 pm EDT

Sheetz products

When you purchase cigarettes there they are 50 cents of 1 PACK but when you buy a carton they only give you 50 cents Murphy gives you the 5.00 off Sheetz is ripping off customers and you need to change the policy on how you give the coupons the manufacturer gives this coupon but sheetzs pockets the profits from it and does not pass it on to the customer

Desired outcome: change your policy

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L
11:30 am EDT
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Sheetz the hot dog

june27 the hot dog wascold had too much toppings on it
request a refund the waitress was rude and i had a milk shake too it was not coreect i spent 24 dollars in ther

Desired outcome: refund

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T
5:52 pm EDT

Sheetz Filthy store 263 carlisle

I travel slot and support the sheetz family as much as possible. I stopped at the sheetz store 263 in carlisle to wash my car and order a sandwich. The store was filthy. From the fingerprint smudges all over the glass doors to dirty floors. The led touch screens were gross and the bathrooms were disgusting. Sheetz stores are generally at least presentable considering the amount of traffic. If the store and bathrooms were this bad, I can only imagine what the kitchen looks like. You only get 1 chance to make a first impression and I was definitely not impressed with store #263 carlisle.

Desired outcome: Clean up

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C
4:55 pm EDT
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I used to work at sheetz. 4 yrs ago and we took pride in our service and getting our food out in a timely manner when I worked the drive thru.. I don't know what has changed since I stopped working there but its just terrible. I stop every morning at least 3 days a week and get my breakfast on the way to work around 5 30 -545 am and I can never get anyone...

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J
10:13 am EDT
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Sheetz Was charged for a dog treat I said no to

Being over charged for a dog treat I told the lady if she wanted to give her a treat she could but other wise no so I was charged for the dog treat and she now that when I told her no how disrespectful

Desired outcome: Would like my money replaced for one and a gift card I always come to this Sheetz and; m really disappointed in this young lady

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K
6:58 am EDT

Sheetz Food service

I'm reaching out only because the issue with Sheetz in Pottsville PA 17901 Has happened on multiple occasions .
During my visit to this location I've had multiple incidents where my food was missing, wrong or just completely disgusting. I understand the facility is understaffed but this has been one two many times. Today my order of a salad which was $11 was barely half way full, I paid for extra dressings and toppings and received NONE of what I paid for . And another item was wrong also .

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W
4:04 pm EDT
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The last three times i've orders a chicken sandwich with heavy mayonnaise there's been absolutely none. But they have no issue giving me the lettuce and tomato. Either someone is blatantly messing up orders because they think it's funny or you have staff that just can't read. And if they have no reading comprehension they shouldn't have been hired in the first place. Sad excuse for a business

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D
5:05 pm EDT

Sheetz Coffee

I been going to sheet's every morning for as long as I can remember I always get a large coffee with just vanilla creamer today I went and found out they changed creamers from French vanilla delights to some junk cheap brand the only place I would buy coffee was sheet's and now I will avoid going there at all costs

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J
9:04 am EDT

Sheetz Putting my food order in at 1047

So I ordered my food on my phone at 1047. For a 11:20 pick up. I get there at 11:16. And there is a line. A long line. One person on register two people making food. I pay for my food it's 11:30. I am waiting. 11:35 lady asked me what I was waiting for. I told her she said it's not ready yet. I said I place my order at 10:47 for a 11:20 pick how is it not ready.she said I can give you your money back I said I don't want my money back I want my food. Well she said there are ten people before you. How when I did my order on line. Never got my food. That I ordered for me and my son. Never again

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D
8:49 am EDT

Sheetz Store dirty

Wow never has it been this nasty and the smell wow the bathroom's were cleaner I didnt even order from this one I went across town instead

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C
10:27 am EDT
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6/5/21 937am eastern time Order number 243 I ordered a sausage, egg, and cheese croissant with hash browns on top. When I got to work, there was bacon on it instead of sausage. If I would've wanted bacon, I would've asked for it. I don't like bacon. It ruined the entire sandwich. $4.92 wasted and I'm hungry. My email is [protected]@gmail.com Matt Fedzen 4796 Yew Street Pittsburgh PA 15224

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J
9:42 am EDT
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I purchase Diesel fuel for my vehicle on Sunday night 5/30/21 at 1885 Broad St in Fuquay Varina, NC for my new 2021 Chevrolet Tahoe that I had for only 2 weeks. The next day I received a warning indicating "water in the fuel system". I took the truck to the dealership the next morning and contamination was found by Chevrolet. I'm having to pay the dealers for repairs and I don't have any transportation. I can provide receipts.

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T
6:39 pm EDT
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I do not work there and have never worked there but I know some people who have and do. It's ridiculous the stuff that goes on there. I would never want to work there.!) an assistant manager is seeing a salesperson and they work on the same shift alot. The manager even knew that they were a thing when she hired him. Some "special" people get weekends off...

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Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Hiring discrimination due to a disability was posted on Apr 22, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1494 reviews. Sheetz has resolved 14 complaints.
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  1. Sheetz contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
Sheetz Category
Sheetz is related to the Retail Stores category.

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