I am sick and tired of the constant increases in our tel/cable/internet bill from Shaw. We just had another increase in May 2009, and the current bill I received in July indicates another increase of $5 with the usual notation "Shaw is committed to improve our quality and service". In reality, all they do is collect your money and provide you with the same lousy bundle of tv shows - 120 channels of crap shows and may be 5 good channels of interesting shows. When questioned I was told that it is a requirement by CRTC to feature Canadian contents, which when cross checking found to be a hoax. When I phoned their customer service, and asked why they keep raising the fees and providing nothing in return, and what about the excuse of Shaw is committed to improve the quality and services with each increase and provide no such thing to the consumer. Why are they charging us extra so frequently but returningno additional services. The person at the customer service (after on hold for 20 minutes - because 'we are busy helping others '- recording) said "I really don't know why they are increasing the fees and providing no extras in return" Bingo! My sentiment exactly!
Shaw's greed must stop. They should let the consumer choose what they want to watch and charge them for those channels. Not forcing to buy a bundles of 8 to 22 channels to enjoy one or 2 channel. When you go to a restaurant you pay for what you order and eat. If they charge you everything on the menu regardless what they order, they will sure go out of business.
The competition Bureau is very much on the alert in this matter and hope they will do something to put a leash on Shaw's greed.
We have the most expensive monthly package that you could possibly purchase from Shaw TV and yet we can not record most of their movies to watch later as they have a 'code' preventing you from recording. Even though we are 'purchasing' these movies every single month we can not watch them as they are on at 3 in the afternoon or 3 in the morning and so we try and record them to watch at our leisure but Shaw forbids this!
Now get this, we CAN record them if we purchase a recorder from Shaw for $750.00 that is good for nothing but recording their movies! What a pile of crap, they tell us they are copyright protected by someone else and that is why we can't record them with our own recorder but we can record them if we pay another $750.00 to purchase their recorder!
Does this not smell like a monopoly to you? Does this not smell like the beginning of a class action lawsuit against Shaw TV to you?
On the 29/09/08 I was having difficulties with an attack on my system and was attempting to download a free spyware as directed by my provider SHAW Canada. I ended up in a purchase site and thought I was buying a contact for $39 for 3 years and when the bill came through later it was $69.14US. As it turned out the program never downloaded so not only did I get overcharged but I got no product.
Your billing # to my account seems to be [protected]
I am sick and tired of all of the repeated attempts by users of shawcable.net to access ports on my computer...