Sleep Number review: Sleep number customer service

We ordered our mattress end of July 2026. It was scheduled for delivery 8/29/2026, and we received a text to confirm the delivery date a few days before. The day before the delivery I logged into the account and to my surprise the delivery date was changed, without notifying me. The new date was set for 9/2/2026. On 8/31/2026 I received a text confirming the delivery again, however an hour before the delivery window I received a text saying the new delivery date was moved up a week. No call, just a text. This now means I'm sleeping on the floor for another week. Customer service was anything but helpful with Supervisor Jennie (who to her credit was nice on the phone) did not call me back as promised and gave me a call back number that was incorrect. The second supervisor I spoke to Keira, was anything but nice or helpful and refused to give a number or address to file a complaint. Very disappointing and I will never recommend Sleep number to anyone again. This is my 3rd sleep number bed, and never before have I experienced such horrible customer service. Not even a small discount for the inconvenience was offered. Shame on Sleep Number.