Forever Redwood’s earns a 1.0-star rating from 1 reviews and 2 complaints, showing that the majority of customers are dissatisfied with handcrafted wooden furniture.
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We bought a swing from Forever Redwood in May
We bought a swing from Forever Redwood in May . We paid the full price, including shipping and assembly. They said it would ship in *** June. They sent emails saying the swing was being made and would ship on time. In July, we asked for more information about the status and installation. They sent pictures of wood stacked on the floor, saying it was our swing. Then they sent a picture of a wooden crate, claiming it was ready to ship. Weeks later, they asked if they could deliver the crate and have someone install it a few days later. We told them this was not okay. A few days later, a person in a rented truck came to our house and delivered boxes that supposedly had the swing. We contacted Forever Redwood, and they replied several days later, saying they wouldn't have anyone available to assemble the swing until October. Now I have boxes in my backyard, killing the grass, and still no swing. Don't give this company any money until they deliver what they promise.
Forever Redwood Complaints 2
I paid for rush delivery, but it's been held at their shipper for over a week
I paid for rush delivery, but it's been held at their shipper for over a week. I can't get the delivery and the shipper doesn't return calls. The manufacturer doesn't seem to care.
Cancelled order but no refund
I entered into an agreement with Forever Redwood in Feb 2020. After going back and forth with the owner, Raul Hernandez, he determined that they could not move forward with the project because of the structural details of my city code. Mr. Hernandez offered me a full refund in writing but later refused to pay me for a job he cancelled. I filed a lawsuit in...
Read full review of Forever Redwood and 1 commentIs Forever Redwood Legit?
Forever Redwood earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Forever Redwood. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Foreverredwood.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Foreverredwood.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Foreverredwood.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Forever Redwood. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Forever Redwood complaint handling
Recent comments about Forever Redwood company
Cancelled order but no refund




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