Sleep Number review: Beware. You will have to sue them

I purchased the Sleep Number mattress with the lift mechanism, and after only a year and a hlaf, the bottom side of the mattress ripped because the magnets are not properly holding it to the box spring. This issue is clearly a manufacturing defect, as confirmed by your technician during the service visit.

Despite this, I was charged a $190 service fee and an additional $425 for a mattress cover replacement. Given that this is a defect in the product and not due to misuse or wear and tear, I believe these charges are unfair.

Since they won't stand behind their product, I'm filing a small claims lawsuit and will need to show up!