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CB Department Stores Sears
Sears

Sears review: Website

J
Author of the review
2:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Cannot log on; AI parrots an incorrect email address; texts are sent to a land line although I have repeatedly changed the number and hit SAVE. That there is no HUMAN available to resolve this problem; this is fraud: company claims it provides customer service 24/7 and they are not providing any.

When the repair guy shows up (after I have waited an entire day) he usually fixes the problem just fine

Desired outcome: Call from human

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  1. Sears Contacts

  2. Sears phone numbers
    +1 (847) 286-2500
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    +1 (800) 665-2127
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    Sears Home Services
    +1 (866) 850-0518
    Click up if you have successfully reached Sears by calling +1 (866) 850-0518 phone number 0 0 users reported that they have successfully reached Sears by calling +1 (866) 850-0518 phone number Click down if you have unsuccessfully reached Sears by calling +1 (866) 850-0518 phone number 2 2 users reported that they have UNsuccessfully reached Sears by calling +1 (866) 850-0518 phone number
    New Orders
    +1 (877) 550-9254
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    Existing Orders
    +52 55 3628 3920
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    Customer Service
    +1 27226
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    Text subscription
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  3. Sears emails
  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
  5. Sears social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 01, 2026
  7. View all Sears contacts
Sears Category
Sears is ranked 15 among 63 companies in the Department Stores category
#13 Saks OFF 5th Saks OFF 5th #14 T.J. Maxx T.J. Maxx #15 Sears Sears #16 Nordstrom Rack Nordstrom Rack #17 Dillard's Dillard's

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