I ordered a toolbox on Black Friday. I received an email telling me to pick up the item at the nearest Sears, 30 miles away on Dec 6. I borrowed a vehicle and drove there only to be told it wasn't there. I called Sears.com and was told an investigation would be done and wait 24 hrs for an email. I called again on 12/10 and was told to wait on an email but to appease me for my troubles, UPS would deliver. 12/19 I called again. Told a further investigation would be done, wait for an email. I have yet to get an answer, a toolbox or my $117 refunded. I can promise you that I will never shop at Sears again and will also inform my family and friends of their unethical business practices.
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3 comments
They may have screwed up, but there was nothing unethical done.
Wow. So glad you cleared that up What's Wrong. You are so obviously superior in every way to the original poster.
Thanks for acknowledging that fact.