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CB Department Stores Sears Complaints #1462-1481
Sears

Sears review: unethical behaviour ( 3 comments)

R
Author of the review
3:50 pm UTC

I ordered a toolbox on Black Friday. I received an email telling me to pick up the item at the nearest Sears, 30 miles away on Dec 6. I borrowed a vehicle and drove there only to be told it wasn't there. I called Sears.com and was told an investigation would be done and wait 24 hrs for an email. I called again on 12/10 and was told to wait on an email but to appease me for my troubles, UPS would deliver. 12/19 I called again. Told a further investigation would be done, wait for an email. I have yet to get an answer, a toolbox or my $117 refunded. I can promise you that I will never shop at Sears again and will also inform my family and friends of their unethical business practices.

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W
W
What's wrong with you?
Lowell, US
80 comments
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Dec 18, 2015 5:13 pm UTC

They may have screwed up, but there was nothing unethical done.

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M
M
meep591
Philadelphia, US
1 complaint
17 comments
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Dec 28, 2015 8:26 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Wow. So glad you cleared that up What's Wrong. You are so obviously superior in every way to the original poster.

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W
W
What's wrong with you?
Lowell, US
80 comments
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Dec 29, 2015 11:23 am UTC

Thanks for acknowledging that fact.

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  1. Sears Contacts

  2. Sears phone numbers
    +1 (847) 286-2500
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    Sears Home Services
    +1 (866) 850-0518
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    New Orders
    +1 (877) 550-9254
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    Existing Orders
    +52 55 3628 3920
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    Customer Service
    +1 27226
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  3. Sears emails
  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
  5. Sears social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2026
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Sears Category
Sears is ranked 14 among 61 companies in the Department Stores category
#12 Saks OFF 5th Saks OFF 5th #13 T.J. Maxx T.J. Maxx #14 Sears Sears #15 Nordstrom Rack Nordstrom Rack #16 Dillard's Dillard's

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