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Sears

Sears review: Three mens thermal shirts

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5:48 pm EST
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On Dec. 4, 2025 I placed an order for 3 Mens Thermal Shirts for Christmas. I was concerned after 14 days they had not arrived so I checked the tracking # and they said they were delivered Dec. 9th at 4:30PM. I knew something was wrong as my mail is delivered around noon. I called the local post office and they told me the tracking number on my package was wrong, and another package with my tracking number was delivered to someone else. They told me to contact Sears and tell them the situation. I cannot talk to a "live" person about this situation to get this resolved! I want to get a refund for a purchase I never received.

Claimed loss: $59.94.

Desired outcome: I want a refund of my money. How do I get it? The package must have been sent back to Sears as it had no good tracking number, and the post office will not deliver.

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