Sears review: bed and box spring

I purchased a mattress from Sear Outlet, it is infested with bed bugs. My 5 and 7 year old where bitten over and over again. I took them to the doctors, she said they were spider bits. Treated them for spider bits. I feel asleep on the kids bed. I woke to bed bugs biting me. Two professional exterminators came to invested and confirmed bed bugs, strongly implied Sear Outlet store bed. Researched on internet. EPA website list cause/source of bed bugs, Sears mattress only applicable one. Call Sear Holding company they told me Sear Outlet is a separately owned company. Called Sears Outlet cooperate number then transfer me to Sear Holding. Called store, employee used vulgarities when speaking with me. On hold for 40 minutes before hung up on. Corporate nor I can reach store or district manager via phone. Went to store, found employee sitting on chair with feet on table for sale. No manager or anyone on property in position of responsibility for store. Employee did not know the managers full name. Four days before Christmas, children sleeping on floor, need to throw out their toys, clothes and pay exterminator verse rent and buy food.