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CB Department Stores Sears Complaints #2-21
Sears

Sears review: Not reliable, 3 times cancelled appointment without any advanced notice

M
Author of the review
3:12 pm UTC
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Have 2 requests for repair s that were requested 2 months ago. Till today they didn't fix the appliances.
Worst company to deal with, no human being to talk to, no message or email to send,
i am giving them another chance to fix it tomorrow, they already charged me #200.00 and I see now that they charged me again for $100.00
So far I was charged $300.00 without fixing the appliances.
I am going to dispute the $300.00 plus 3 months of service.

Recommendation: Don't think about a service contract with Sears

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  1. Sears Contacts

  2. Sears phone numbers
    +1 (847) 286-2500
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    +1 (800) 665-2127
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    Sears Home Services
    +1 (866) 850-0518
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    New Orders
    +1 (877) 550-9254
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    Existing Orders
    +52 55 3628 3920
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    Customer Service
    +1 27226
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  3. Sears emails
  4. Sears address
    3333 Beverly Road, Hoffman Estates, Illinois, 60179, United States
  5. Sears social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 12, 2026
  7. View all Sears contacts
Sears Category
Sears is ranked 14 among 61 companies in the Department Stores category
#12 Saks OFF 5th Saks OFF 5th #13 T.J. Maxx T.J. Maxx #14 Sears Sears #15 Nordstrom Rack Nordstrom Rack #16 Dillard's Dillard's

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