Sears review: awaiting refrid. part 8 months!!!

For the past 8 months! I have been waiting for the replacement part of my Kitchen Aid Refridgerator Door, order#226416. On average I have received at least three calls per week regarding this Refridgerator Door, only to tell me that it is on back order. But never told as to the actual factual status of this item part.Everytime I try to further inquire about the status, all I am met up with are road blocks, or obfuscations. Some will say the order was canceled, and others will say that the order is still in effect. I don't know who or what to believe. About two weeks ago, the dishwasher repairman lloked up the order, and he was told that I would have the item in two weeks. Needless to say, I still have not received the replacement part, but I still get these inane calls telling me nothing about the status of the replacement part for my refridgerator. These call are at the level of harassment, because they tell me nothing about what I have the right to know. I would appreciate some valid answers. Lydia Antonetz