Sears review: kenmore elite refrigerator made by lg model [protected]

Refrigerator quit cooling on 12/7/2015. Repair set up for 12/8, Sears rescheduled repair for 12/10. Repairman put in a sensor which did not correct the problem. Lost all food. Repair set up again for 12/16 but rescheduled again 12/21. Needs condenser, evaporator, compressor, ice maker fan and other parts. It is 5 years old and needs all these major parts. I have written Sears and given them details, called the local Sears to no avail. Repairs will cost close to $1, 000.00. They will do nothing about replacing this unit because a Protection Agreement was not taken out when purchased. I have also Direct Messaged Sears and LG through Tweeter.