Sears Home Services — whole home warranty
I purchased the service on June 13, 2016 over the phone (with quite some difficulty due to language problems of your rep), and my credit card was charged that day. To this day I do not have executed agreement, and my emails to you remain unanswered. The initial email confirmation was addressed to OH Legg, yet sent to my email. In recent email from Dollie Dantz(?) she offered contact website that does not exist (see below). Is confusion the specialty of the business you conduct? Please advise me that this is a legitimate deal IMMEDIATELY.
confirmation # 929 527 04
(below is today's email from Dollie:)
Dear Valued Customer,
Attached is an sample welcome booklet, which highlights some of the outstanding features and benefits of your Sears Whole Home Warranty coverage. In 7 to 10 business days you will receive a complete welcome booklet which will include your warranty number and a more detailed description of the terms and conditions.
Please do not respond to this email; send inquiries to [email protected]
This E-mail is covered by the Electronic Communications Privacy Act, 18 U.S.C. §§ [protected] and is legally privileged. The content of this e-mail and any attachments is confidential information and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited.
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