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CB Department Stores Sears Complaints #2-21
Sears

Sears review: Not able to cancel service call for whirlpool refrigerator repair.

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11:57 pm UTC
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The appointment is scheduled for June 29, 8:00 a.m to 5:00 p.m. to check out Whirlpool side by side which needs a plastic bushing installed on the frigerator door. Need to cancel appointment 24 hours in advance. Have been unsuccessful in trying to cancel the appointment, although I have tried several times. The cancellation does not go through.
I

Desired outcome: Cancellled appointment.

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