The complaint has been investigated and
resolved to the customer's satisfactionResolved Sears Canada — oven control board melted
resolved to the customer's satisfaction
Ref to sears canada kenmore elite model no 970 6984 (Electrolux is maker) - oven elements have stopped working - did some research and found that the controller, electronic es585 part no [protected] is the problem - took a look at the board and noted that the wires connecting to the board have melted and part of the board is as well melted - sears advises since the warranty expired they are not responsible and that I could arrange for a tech to change the board. That this is a fire hazard and a danger to operate does not seem to concern sears. This is a top of the line model convection that cost 1500.00 and now will cost another 450.00 + to be put back into working order.. Have not spoken to electrolux yet - all appliances in our home purchased from sears - also just changed the pump on my washer for the 3rd time in 4 years - sears also took no responsibility - the quality of sears is no longer...