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Sears

Sears review: unresolved refund

D
Author of the review
11:48 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

We bought a refrigerator on 08/26/19 and it was to be delivered the next day. The order an delivery was confirmed on the same evening. The next morning we received a call that said that delivery wouldn't happen for three more days and no explanation was given.It was at that point the order was cancelled and we requested a refund. We were to get a check in seven days and we are now four days shy of a month without our refund or the refrigerator.

Sales check # [protected] 08/26/2019

$711.51

Any help you can give will be appreciated

Richard F. Smith

525 Oak Lodge Rd

Waterford, WI 53185

[protected]

e-mail [protected]@yahoo.com

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