Sears Brandskenmore elite french door refrigerator

T Nov 26, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

We purchased this appliance in October of 2013 with a 5 year extended warranty. On November 23, 2018 I found the refrigerator suddenly quit working. There was power but it wouldn't cool. I called Sears only to find that the warranty had expired on October 22nd. I had 2 separate service people diagnose the problem and both said that there was a coolant leak and it could not be repaired. Apparently there is an issue with these refrigerators losing the coolant for no apparent reason. These refrigerators are expensive and used to be top of the line now you can figure on replacing them every few years. The Kenmore Elite dishwasher we bought at the same time was replaced 2 years ago, I'm very disappointed with Kenmore.

Responses

  • Ja
    James M Price Dec 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I’m starting a class action suit against Sears because it seems they’ve know about this issue for years—especially, LG compressor issues that are installed in Kenmore Elite Refigerators.

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