Menu
Login
SCS have not addressed the discolouration to the leather that is occurring on our leather Sofa. We tried to contact them since Jan. 2025 via emails and their contact form but no one is taking our concerns seriously.
We took out additional 5 year sofa protection cover - but the defects relate to workmanship and the quality of the materials hence why Castelan Group (insurers) are exploiting the loop hole in their cover.
We are extremely upset and want SCS to pay for their defective product
Claimed loss: We paid £2633.99 (inclusive of the sofa cover)
Desired outcome: I want SCS to despatch a technician immediately and rectify the dis-colouration to the leather - failing which we want a full reimbursement as the productive is defective
Confidential Information Hidden: This section contains confidential information visible to verified SCS representatives only. If you are affiliated with SCS, please claim your business to access these details.
