SCScarpet/finance

I spent nearly 2 hours in your store at Lincoln yesterday trying to sort out finance for the carpet I have ordered. I have never had a problem before. Both finance companies apparently said no. Last night and this morning I find out that the information put in by the person inputting my information had put it in incorrectly therefore my finance was declined. I felt like a right idiot. I have had finance with you before with no problem. It was the first time the young girl had made a finance application, what a day to let that happen Easter Monday. This is really not good enough and not what I have come to expect from SCS. I have now got to call the finance companies to see what exactly is going on. This is something that should have been sorted out yesterday. Why am I having to do this. A very unhappy customer.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.