On September 18, 2026, I purchased a used 2024 Tesla Model 3 (VIN 5YJ3E1EA6RF745954) from Scottsdale Mitsubishi, 3305 N 89th St, Scottsdale, AZ 85251, for approximately $37,000 out the door. The dealer's marketing email and written quote described the vehicle as a "2024 Tesla Model 3 Long Range" (quote lists stock #MSP4706 and code MODEL3LR2). The vehicle delivered has the standard-range LFP battery — not Long Range — a $3,000–$5,000 trim/value difference.
On September 23, 2026, sales manager Patrick Hofer acknowledged the misrepresentation by text message and said he would follow up with a resolution. He then stopped responding, and my deadline of end of day September 25, 2026 passed with no reply.
I have filed complaints with the Arizona Attorney General, the Arizona Department of Transportation, the FTC, and the BBB. I am seeking a $3,000 price adjustment. I have documentary evidence: the dealer's email, the written quote, and a photo of the car's touchscreen showing the LFP battery.
Claimed loss: $3,000
Desired outcome: $3,000 price adjustment
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