State Bank of India [SBI]
Reviews and Complaints

It seems SBI CARD and ROYAL SUNDARAM together are cheating lot of customers. I am also a victim. They charged the amount to my credit card without asking me and when I ASKED TO CANCEL, they asked me to pay 10%. Its just rediculous, Hope our so called authorities will rise and take note of this.

I know there are lot of customers out there facing this problem. Guys wake up and leave your comments, it will help someone not to fall into this trap.

I was received a credit card from SBI in the month of January-Feb-2007.That time, i was never say to SBI people to issued a royal sundram health policy to me, But they issued me the same.

Now they continuously charged the amount to me, and also blocked my card.

Beware!

Thanks & Regards,
Avdhesh Patni.

I have to say that I have a SBI CARD bearing no.[protected].In July, 2006 I had taken a loan of Rs.22, 000/ (Twenty two Thousand) for a period of 12 month’s and I have paid more than the 12 EMI’s of loan amount with interest and service charges.
Now the SBI CARD has send me letter that I have to pay more amount (i.e.Rs.5,451)to clear the loan account. In these 12 months from August 2006 to July 2007, they have charged me many times the late payment fee and cheque pick-up fees. Whenever I talked to customer care about this they had told me that these charges will be reversed in next statement and cheque pick-up fee will not be applicable but never did it. When I called to them the other executives told me that I have never talked to customer care regarding these complains and nobody had promised me for reversal. Now I want to know that whether the interaction of customer with customer care has been recorded or not, since I have not any proof of the verbal instructions of Customer Care executives.
I made payment to SBI CARDS through cheque Of Rs.2,054/(Cheque No.377157) issued by ICICI BANK (MARGAO,GOA) and cheque was clear by SBI CARDS dated 19th September,2006.But SBI CARDS saying we have not recieved any cheque and adding late fine day by day Since September,2006.
Even after hundreds of calls, They are not sending me sufficient answer .
Therefore, I request you to please enquire about the case throughly and do justice to me, since all these problems are created by customer care executives and cheque pick-up persons of SBI CARD. Please, do the needful and inform me about the settlement or e-mail as early as possible. I have given my personal detail.
Thanking you,
Md. Arif

I have SBI card [protected],which expired on 10/07,Because of Job transfor Now Iam at patni.
I up dated my address in SBI site and I informed SBI customer care.Every month my due date is 5th I am dropping check on 1st,eventhough it is comming to my account on after 12th.

From 10/07 onwards Iam not using my card but SBI puuting charges like

Finance charges: 1,708.29
Finance Changes:510.31
Protect plus CR sheied:72.55
Protect plus Insurance PA PR-6 lac 26.00
Insurance admin charges:22.47

Total comes 2,340.59
and till now Iam recied any primary card which is updated.

I have a SBI VISA Card . To Check online bill transaction on website sbicard.com i am unable to create user-id, because of the option is given for creating user-id one can not enter his card number in required place.

From,

Mr. Natrajan K. Mudaliar

Dear Sir,

My card no. is [protected]

Your Representative had committed that the annual card charges is free, But i am surprised to receive annual fee charges (Outstanding Charges). I request you to writeoff the charges & send nil outstanding certificate. with regards

Natrajan K. Mudaliar

I have received so many call from Chennai as i am busy whole day in these days as overwork. I am ready to pay my bills whatever it is but still Agencies are calling me. Whatever the amount i have to pay i will confirm with Bank after i will pay.

Regards,
Girish.

Hi All ,
I have more bad words about SBI cards .I talked with them for the sake of humanity (rarely i used to harass any tele-callers ), thta's what i spoke them and they send 24,000 at my reception.
after 20 days i send the same amt., but buggers asked me for some late fee (i dnt know why ?). Then i asked them to cancel my SBI credit card.After cancellation i am keep getting SMS and as i change my flat so i dnt have any idea about print statement.
i spoke to customer people and supervisor , but none is interested to settle down the issue.Till date i have to pay 3211 Rs.
Is it possible to simply through this much amount just because of u accept that 24000 Rs (they throw this draft at my reception, i never asked for it , just i listen one person's word as earlier i never used to dishurt these tele -callers , was calling from chennai).

If some one is interested then can mail me , as we have to fight with them to teach lesson within law .

They never send the monthly statement and either harass over phone or suddenly send an agency to collect the cheque. I think there is understanding between SBI Bank and the agencies to make money. Agencies make money by unnecessary courier service (they charge rs. 50 for this) and sbi bank makes money by charging interest for late payment. This is a day light looting by them.

WE ALL NEED TO LOOK FOR A LEGAL ACTION AGAINST THE BANK.

Hello All,

I am here to share a very pathetic experience I had with SBI Credit Card. I have a SBI Gold Card. I am having problems since the day I have got this card.

First of all I never receive the statements on time. I have called 10 time (exactly) to the customer care dept. to give them my correct email address, and to have my statements on time in mail. Every time they take down my email address and till date ie: after 10 calls and 6 months, I still receive paper statements and that too after the due date is over.

Immediately I start getting calls from the so called Recovery Dept. They are extremely rude and abusive.
I would say being rude would be acceptable when it comes to the SBI people calling. They are ABUSIVE in such a way that they normal educated people can't even think about it.

I HEREBY CAUTION OTHER PEOPLE WHO ARE READING THIS.

Please, and please never ever think about going for an SBI Card.

I am going through a horrible time, even after making payments on time (ie: as soon as I receive my statements). Half of my productive time goes in making the IDIOTS sitting taking calls in the customer centre what my problem is. Every time they say I will help you in a very cold manner. But still the same things are continuing.

IF ANY LAWYER IS READING THIS, PLEASE LET ME KNOW WHAT ACTIONS CAN BE TAKEN. I AM READY TO GO OUT OF MY WAY TO TEACH SBI A LESSON. I AM READY TO SPEND MONEY BEHIND THE CASE, BUT ATLEAST I WILL MAKE SURE OTHERS ARE SPARED OF THIS HORRIBLE TREATMENT METTED OUT TO ME.

I understand how humiliating is this they should be fired if they are working with SBI and the best possible punishment should be given to them so at least they will have the time of life and make others think too before doing any cheap kinda stuff like this.

Same experience myself and my wife are going through even after paying the entire amount. This is pathetic. Need to do something which will get SBI management attention into these issues.

State bank bale to kutte hai sale, bus sarkari naukari kar rahe hai, kisis kaam ke nahi hai haram khor kahi hai

Dear sir, i have a saving account in your s.b.i. bank a/c. no-[protected], branch- new colony, gurgaon (HARYANA), pin code-122001. i facing a prob. with pervices tranjucation.i used my atm card 03-10-2008 & recived 10000 rs/ when i have arround only 7000 rs left .but after 1 month, 10 days your bank cut my 20000 rs/. when i ask your bank employ they said you used your atm card samthing problem with atm machine many places & you used your atm 3 time, frist two time money didnt come third time u recived 10000 rs/ thats why we cut ur 20000 rs/.this is not a logic if something wrong with your system why custmer is trouble. 1: when problem with your atm machine why custmer in trouble. 2: after the last tranjucation when i have only around 7000 rs/. so why atm machine allow the 20000 rs/ tranjucation. 3: this incident 03-10-2008, afterthat i reach my nearst sbi bank for pass book entry than i found here is mistake 20000 rs/. if this prob is my side why sbi bank no information given to me. 4: after 1 month, 10 days is 13-11-2008.when i found this mistake & your bank people saying ush time bahoot sari atm machine kharab thi bahut logo ke paise aise hi kat gaye tumare bhi paise aise hi cut gaye. 99% paise nahi milenge 1% hum koshish karange.what is this nonsence . plz help me . i have only your email i.d. thats why i give u a mail .if u have your senior / related person id plz give me. i hope you can do somthing for me.atherwise i go with media(news), police or consumer cort. thankyou your bank account holder MANOJ KUMAR YADAV00971503452165 united arab emirates

Dear Friends,
I strongly agreed with above complaints. Recently I sent money from USA through SBI global link service. Within 5 days, I have received the receipt from the Remit service, the amount has been credited but still now (now one month) the money is not creited to the beneficiary. I sent so mails to this service but they reply with the same answer again and again like a parrot. Really they do not know the these people have minimum responsibility and courtesy for what the customers are going through. At the end I called Branch office at Mumai, and he asked me to the check the credit amount in the Beneficiary bank (everyday the beneficiary is checking, even the local branch manger annoyed with beneficiary). I did so and with all details the SBI branch manger called at mumbai regarding this transaction, there was no proper response. Now I am very much tired of sending the mails and contact for this transaction. I feel something is going on in the transaction of Remit amount from NRI and its going to be BIG SCAM under SBI GLOBAL LINK SERVICE. I would strongly recommend, please donot send the money through this service.

selva

If bank like SBI do like this whome we have to trust and believe. I don't know what i have to do now and just praying for my funds. Be aware with SBI Global. It sucks.

stop trying to take money out of my account cause i never aruthoraitzed it take me off your list and if you have any questions you can contact me at [protected]
Thank you
Carol Bright

For all those who are not able to track their NEFT transfers via SBI, here is what I found on RBIs website. Maybe those folks can try contacting RBI. If this is fruitful, maybe they can share their experiance.

Q.13. Whom I can contact, in case of non-credit or delay in credit to the beneficiary account?

Ans: Contact your bank / branch. If the issue is not resolved satisfactorily, the Customer Service Department of RBI may be contacted on nefthelpdeskncc@rbi.org.in or write to -

The General Manager,
Reserve Bank of India,
National Clearing Centre
First Floor, Free Press House
Nariman Point
Mumbai – 400 027

Dear sir,
This in refrence of my account sbi account no.([protected]).In my account by fraud debited 20, 000 rs .
& when i reached the bank the bank manager is not ready to listning my complaint, any person my make a signature and debited my 20, 000 rs . What can i do for that.pls guide me what should i have done regarding this matter.this branch branch is in Bihar state & distt. Gaya in pathkati branch pls do something regarding this matter.

Regds
Ram naresh yadav
[protected]

i think system is meant for service, , sometime technical fault make prob ..if yes, , than hard to overcome as it is a huge pool of flow be careful n attentive

Hi friends,

I have transferred huge amount to my brother in india but sbi dint credit any amount

instead they gave a UTR number on the gls site.

soon my brother contacted the bank but they responded that there isnt any NEFT acceptence /rejection
from RBI processed by sbi.

this means SBI left me with UTR and nothing more..

where are the funds gone..damn SBI nobody cares no funds credited whom should we complain

or where to check the UTR process

Friends,

I have transfered 80000 through SBI Global one month back for an urgent need to my cousin. They not reached and I cant track them. When I email SBI GLS, they simply say they have transfered the funds and ask me to contact beneficiary branch provided a UTR reference number. When my cousin contact the branch, those people say they have not received any funds to their branch. Now this SBI guy, fo all my emails I send, he gives the same reply again and again like a parrot. Don't these people have minimum responsibility and courtesy for what the customers are going through. If bank like SBI do like this whome we have to trust and believe. I don't know what i have to do now and just praying for my funds. Be aware with SBI Global. It sucks.

Sincerly
-Bhaskar

SBI online is a cheater, we have to topple down this SBI bank. There are lots of cheater in this organisation. They will cheat you from the rate to the final distination.
They will say, the account number is incorrect though it is correct, jus to keep the money for interest. They have kept money almost 3 months. will not answer your e-mail or phone call.

Bunch of cheaters working in this organization. I wonder, Iwhy ndian Govt. is not taking any actions. If would be their manager I will fired all the staff members and fresh start, with honest banking, and most important customer trust back to the organization.

Never send any money with this sBI
Jadish

From:
P.SAKTHIVEL,
NO 6, Lakshminarayan Enclave,
Thiruvalluvar Nagar, 2nd Cross
Vadavalli, Coimbatore 641046

To

Manager, Card Services
SBI Card
Coimbatore

Dear Sir,

Sub: Requistion for Reversal of Annual fee-reg
Ref: My Credit card no: [protected]-GOLD CARD

With reference to my June month statement I have been charged by you as Annual fee of Rs1500+211.97, Even though I am Life time free card member, Please refer my previous statements& your approvals.
I humbly request you to reverse my annual fee, I am not in position to remit the above amount, . I hope you will do me favor in this regard.
Thanking you,
Yours truly;

(P.SAKTHI VEL)
12-07-2009

TO,
SBI CREDIT CARD DIVISION

From,
K.ANBU SELVI
519. TRICHY ROAD
SINGANALLUR
COIMBATORE 5

Sir,
Already I closed my SBI credit card No.[protected], [protected] on 02 /08/ 07
and surrendered the broken card with covering letter to you . Now I am not using my
SBI Credit card from the above said date onwards. But still I received the A/C
Statements from your side with fine, So I kindly request you to close my credit card
A/C if it is in active form .I am not responsible, if anybody’is misusage of this card in
future . Treat this is as most urgent

Thanking you,

Yours truly,
(K.Anbuselvi)

Cc : E mail
Cc :By Regd Post
Cc :Drop Box

I took sbi card. In the statement their showing 4000 + amount and I have made only 1050.- purchase.

They are showing some insurance money which was not confirmed with me.

They are always interested in EMI and not complete payment receipt. Where is the solution?

SBI gold is the worst credit card i have ever across.Unecessary charges without any purchases...I am definitely...going to discontinue in the next month.

Three months back daily I use to get call from SBI credit card for free offer and they literary use to hearse me and one fine day I agree to give my all documents, so I called the SBI person to collect my all documents after that I don't know what is the status of my application, so tracked to the SBI credit card toll free number "[protected]" I spoke for 25 minutes with 5to6 persons on the phone and every one was transferring the call and no body knows what to answer, They are answering that they don't know about my application and my documents and didn't given me the call complaint number or record number. I worry my documents should not used some where else where i will come in problem. I learn one thing that we should give our documents to any of these banks who dont have answer for their fault.

SBI CREDIT CARD ORGANISATION IS NOTHING ELSE BUT AN EXPLOITING AGENCY TO LOOT LEGALLY AT THE RECEMENDATION OF R. B.I . THE RBI IS NOT TAKING ANY MEASURE IN CASE OF PROVED LAWLESSNESS, CRIMINAL ACTIVITIES OF THE AGENT.THE RBI SHOULD CANCELL THE LICENCE OR ANY STRICTURE SHOULD BE AWARDED. THIS A CARBON COPY OF second east india company TO EXPLOIT THE MASS IN BROAD DAY &NIGHT .THE GOVT &RBI ARE SILENT .MY ADVICE DO NOT ACCEPT ANY CREDIT CARD ARE JUST LIKE POISIONOUS SNAKES

I do agree with the comments posted above. I have never come across such a ridiculous service, moreover, they only know how to mentally disturb people.

The SBI Credit Card was surrendered in March'2006 after receiving settlement and payment of all dues to SBI Card. Even after lapse of more than one and half year, Bill dated 19.06.2007 has been raised by SBI Card. Previously also bills were raised against the above subject card after its' surrender. The SBI Card is harassing the clients and it is genuinely felt that the company has lost all moral ethical values. The RBI should take note of the irregularities and levy appropriate penalty upon SBI Card for misdemeanor.

Wrong payments against credit card for i have to complaint keenly give by mail id of top level management, because customer care could care!

I agree with you completely as i have also gone through this pain.

SBI credit card division is the worst, harassing the people like anything.
I have applied for SBI credit card and got it.
As a new credit card member to the bank..SBI has offered me giving 32, 000Rs/- DD free of interest for 3 months, and
nominal fee 300Rs- to be paid on receiving the amount. As promised by SBI, they have sent DD to my office address.
I couldnt receive the DD due to my office dispatch departmenet misplaced the DD.
I didnt encash the 32, 000Rs/- in my bank account. I was not aware that they were sending credit card statements to office address.
Eventhough I received the credit card I didnt use the card.
After few months I got a mobile message from SBI asking me to pay 52, 000Rs/- .
Since they were keep on adding the interest on non credited 32, 000Rs- in my account.
Immediately I complained to customer care and told them to revert back the fees whatever they charged.
Customer care said its their mistake of charging the customer and said they will revert the charges.
Due to personal reasons I applied for personal loan in private bank and came to know that my name has been entered
in CIBIL by credit card department(SBI), so bank declined my personal loan request.
They suggested me to remove my entry from CIBIL as early as possible.
Then I approached SBI credit card customer care and requested send me no due certificate and removal of my name
from CIBIL.
Two months later (after so much struggle, calling once in two days to customer care) I received No due certificate from SBI AVP customer care.
Customer care is not updating the CIBIL database, since removal of my entry is not their scope.
I am fedup with the delay in process..almost I lost 3 months in followup of removal of my name from CIBIL.
Could you please suggest me how can I deal this(removal of my name from CIBIL).
Can I put complain in consumer court?
Regards,
Gowri Shankar.

Respected Sir/Madum,

My self Jaywant phule, has taken credit card of SBI bank before 10months. My credit card no. is [protected].
In earlear days I got statements on time. But now days I am not getting credit card statement on time. So I did not know the due amount on my card. I have given two checks to your exicutaive of Pune (Maharastra) branch. But still the amount of checks has not been debited from my account.
So please let me know, what is due amount of my credit card account for month July08?
What is status of checks?(Check no. 345880 & 34581)
I am waiting for your kind reply.

Thanks & regards,
Jaywant Phule

To take a SBI India's credit card is equall to commit suicide.I have suffered a lot ,both mentally and economically,I had a credit limit of 26 thousand -30thousand Rs where as i am still paying more than 60 thousand Rs,as added finance and late charges.I have informed them reapeatedly that iI will not be in the the country for couple of montlhs,so charge me only the late payment fee,but each time i return back to country i find a huge amounted Statement.

Moreover the executives who calls for the payment inquiry are extremely illmannered,the uses such humiliating sentences,that it gives major mental disturbance.Sometimes I feel to sui this guys,but again we are all human,mistake happens.It is shameful ,SBI bank as a whole is such an appriciative organisation but the credit card department is a total failure,and helps to give a bad name tothe organisation.

But one thing is clear that ,I will suggest no one should accept this card.

SBI is the worst in credit card section. I very much agree that the people they hire are more like goons than civilize people. They purposely will wait till the due date has passed and put all the penalty and late fees etc.

SBI is nothing more than a fraud in guise of a nationalized bank. It is correctly said that you will never get a proper response from their so called customer care office. The people out there can barely speak, let alone be polite to anyone.

They call up at all hours just because it is a nationalized bank.
This should stop. Their harassment is way overboard.

My name is Mohammad, i am resident of Hyderabad & i opened Account in SBI (Santosh Nagar, Brach) so i want to my account infromation. so plz give me ID & password.

I have applied for SBI Railway Card but delivered another one and despite of repeated requests the Card has not been replaced .

I fully agree with the statement mentioned here with those two gentlemen. Never believe SBI is trust worthy and all. It no longer SBI it is fully controlled by GE. Their safest asylum is SBI name. GE could not achieve much in their own brand name, They started entering in to credit payment collection through their ruf and tuf methods.

I am also one of the victim in this. I have been asked to settle my account as final settlement (Rs 60,000) and provided a settlement letter with four EMI's (Rs 15 each). Accordingly I was paying the amount. The third checks was intentionally presented to the bank and it got bounced. In the men time i was also sick due to various medical reasons. Because of that they (SBI-GOONDAS) says and threatening me with lot telephonic calls and abusing me as if robbed money from them. I told them see the records which i maintained with SBI. But still SBI hired GE people behaving harsh to their customers. This rowdyism should be stopped and I ask people not ot go for any credit cards. GETTING CREDIT CARDS IS EASIER AND GET RID OF THAT IS VERY VERY TOUGH. I have already approached a legal opinion and consumer regresses in this regard. Just because of Rs 15,000 checks bounce they want me to pay the rest of Rs 60,000 once more in the name of null or void of agreement break. I agree if they come forward for simple interest towards that. but they adamantly refusing to go for nay negotiations. Having received full settlement papers in hand, SBI tricky work makes me more expressed and I am not able to come out with their hard clutch.

I fully agree with the complaint that SBI credit card collection people are thugs of the highest order and do not know how to talk. SBI overcharged me long back. After literally hundreds of trials I could get the customer help line. They agreed to waive but never did it. Second time also the dues were not written off. Then I sent the mail requesting them to withdraw my credit card which they acknowledged but never cancelled. The over due charges are still being shown. I am agreeing to pay the exact purchase amount which is only about RS 1100 in return of the settlement letter so that once for all the issue is closed. Initially they agreed to send the settlement letter but now gone back on it. The collection guy is now threatening that he will send four Gundas to my house and forcibly collect money from my wife when I am not in the house. The whole thing is disgusting.

The problem with sbi credit cards is that they have partnered with those thieves from ge, which is an American company of robbers/thieves. Their sole purpose of operation in india is too harass indians. And the people(sadly, they are indians) who work for them are illiterates and ex thugs picked from the streets. They would not only harass their customers, they are also rude, arrogant and would not hesitate from threatening someone. My mother's state bank of india's credit card statement arrives after the due date has passed. Then some wise guy/girl from their customer service calls and starts talking as if my mother has robbed them of. What my mother does now is that she deposits a cheque two weeks in advance(from her due date) but those evil credit card providers would still like to harass her and the money is taken after another two weeks have passed. Until a few days ago we were able to check her statement on their website sbicard.com and now that stupid website does not open(it shows some internal error on the page). Those xenophobic Americans take pride in being hundreds of years ahead from us when it comes to technology but alas they always have some problem with their website whereas indian banks' websites never ever have any serious problems. They should not only be reported to the rbi, they should also be dragged to several courts(as many as possible) for criminal intimidation. Ge should be kicked out of our country along with some of their American counterparts. And they really define what american white trash means. I hope that some employee of ge have had some basic education so that he/she can read this and tell about it to his/her bosses.

Account number: [protected].
Customer name: Havaldar Ranjan Kumar Singh.
Address: 11corps provost unit c/o 56APO.
In my account there is approximately 1lakh 28thousand amount but this amount is not going into MOD balance.except Rs 10thousand the left amount should go in automatic MOD balance. For this i have give so many applications to the bank manager but they haven't take any action regarding.

sir
i submitted sb card application before 4 months
i did not get card and application number
when i contacted sb card office in ernamkulam and thier agent m/s shilpa .they replied me the card is under processing.
the processing is not completed upto now.

my registerd number is [protected]

pan card number is ABQPE4885J

sir...my sbi ez pay card not working now. I want to solve tihs issue immediately...please help me...
card number : [protected]
palce: kasaragod, kerala

Hi,
I, Seelaskhmi, having a "SBI EZ-PAY CARD" during my MBA studies, unfortunatly i forgot my ATM pin, I don't have idea to reset my ATM pin. please help in this issue.

----Sreelaskhmi

I have got an sms from VM-SBICRD as the card is blocked for security purpose when they have tried for transaction of Rs 1426. Mentioned to activate by calling city code+[protected]. I have tried, telling to recheck the no;what I have to do next? SANDHYAMOL PS sandhyamolps7@gmail.com

The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients. For eg. I dropped a cheque in one of their ATM in Madgaon, Goa and the amount was not deducted from the statement. When I checked with the customer service they told me that they don't pick up the cheques from the ATM. Immediately I issued a fresh cheque and made the payment but my previous cheque which was lost by the ICICI bank people. . And when I call the bank they say that they cant help it. There were several other incidents like this. Same way i have only 5000 rs balance in my card they disturbed me like any thing and talk on phone very rubbish language, and send a person to collect the cheque my residence with out informing me, who had came to residence look like a drunk ed...

I received sbi credit card but soon after the receipt i am receiving phone calls from sbi credit regarding the outstanding payment towards me. On my query the calling official informed me that the amount is against the payment of the draft of Rs.20000.00 send by sbi credits to me, I was surprised on the query because I never received any draft of such amount, so when I told the fact to the officials every time they called me thy always informed me to register the complaint to the helpline number. Even after my complaint and the intimation from the helpline number that my complaint has been forwarded to the concerned cell I again received the bill by post for the payment of the outstanding against the draft amount which I never received. Now I am frustrated and I am unable to understand that how sbi credits can ask anyone for such fake payments.

Re: SBI

I am a SBI Credit Card customer & have been paying regularly too but since last more than 1 year's period I haven't received my card bill & no body from SBI was bothered to send me the bill or called me to check wether I have received the bill or not.

Suddenly after such a long period of time one person who told his name is Rajesh Ranga & he is a lawywer, called at my residence land line no. in the starting of this month, saying that I have a big amount of Rs.26000.00 overdue against SBI Card & if I dont pay that amount at once then he is going to get a non bailable warrant against me.

At this I asked him to provide me either statement of charges or invoice so that I can know the break up of the amount he is asking me to deposit. I also gave him my mobile no. for all further communications as I am out of home most of the time.

After half an hour he again called me on my mobile & told me that he is going to get me a special discount & now I have to pay Rs 18000.00 but I need to pay it at once only & he again didn't provide the statement.

I again asked him that pls provide me the statement & then only I can pay the o/s amount.

At this these people started calling me at my mobile no. as well as on my residence land line no. in every 1 or 2 minutes for several days & also abused every one who picks up the phone at my home.

Today due to this harassment & mental pressure to every body at home I have paid them Rs.18000.00 without still having the statement of charges levied, they only sent me a letter stating the amount due.

I would request you to pls put this matter forward & get me the justice.

I was issued a primary SBI card No.4317575164081318with expiry date 11/2006 I have not signed on the card and it was never used by me. Another card No.[protected] was issued to me without my request and without using the card I returned it in pieces on 17/10/2007 by registered post (Receipt no. RLA 2394 Karakulam 695564). Hence I am not liable to pay any amount to SBI.

Several demand notices were sent to me Finally they said the matter could be settled if I pay Rs 300/ They sent a person to my house and I paid Rs 300/ (receipt No 9704658). They have not settled the matter yet and in the latest notice they have demanded a sum of Rs 14000/. Several threatening calls are also coming from Chennai. I request you to direct the SBI authorities to settle the matter based on Rs 300/ which I remitted as per their earlier demand.

I am a BP patient with high cholesterol The frequent calls and filthy words in Malayalam over the phone by the SBI personnel from the number [protected] caused me great mental stress and strain. So I request you to direct the SBI authorities to give me a compensation of Rs 25000/.

I am holding a Credit Card with a limit of Rs 118000 for more than a year than one fine day I recieved a call from one of SBI executive who proposed thatI have been selected for the upgradation of my gold card to Platinum card & as one of the benefits he told that my credit limit will be enhanced by 40 % for which I need to give acall to customer care & then n there my limit will be enhanced because of which I gave my acceptance for the offer over the phone. This entire conversation was recorded for future references (as claimed by the executive).

But when I called the customer care after recieving the platinum card they told me that my limit can not be enhanced & according to the executive Rs 118000 is my enhanced limit enjoyed by me.

My father retired from Indian Railways as a Chief controler from Maligaon (MLG) office of N.F. Railways. He got his pension transferred to the SBI - Dankuni ( West Bengal ) Branch as he bought one Flat in Dankun by spending almost all the amount in his final financial settlement.

According to the 6th Pay commision declaration, his pension got increased by around Rs 2700 per month and he was due with an arrear payment of more than 60, 000 in two installments in two sequel years by 40%and 60% ( according to the declaration).

All the ex colleagues of my faher got the due amount 6-7 months back only who were there in towns like Guwahati or Kolkata but my father is still awaiting for his dues. He is still drawig the pension on same old pension value. He has lodged several compnaints to the local SBI branch and then went to lodge another complain in their (SBI) special pension cell.

As everybody else was given the due amount already he was very upset of the process and has been continously fllowing it up with different personals of SBI. The manager of the branch kept him ( 67 years old diabetic) for long hours in waiting for several days. Then he told him that he has sent his complain to the pension cell and wil get back to him. It's already 10 + months that he is waiting for the same now also. He is waiting for his money. Yes.. his money that is now with the bank ( govt.) and they are not releasing it.

I am his son, I live in Bangalore and I am also helpless in this now as I cann't pay much days visiting Dankuni and following it up in person with the Bank personels. I have lodged complains for him to the GM - customer care -SBI. He replied to it and ask the KOLKATA SBI Head office to take action on this. But Once it entires the Kolkata look it vanishes.

I have now lodged a complain in the govt pensioner website.

Nobody is coming up wih any answers. This is how the work culture there in SBI. My father is now searching for some of his old colleagues who are into pensioner association to help him out. But, his frineds are now inhabiting in Assam mostly where he lived through out his work tennure.

If anybody from SBI come to visit this page, please help my father. He is getting restless day by day due to this and this is because of some lazy and irresponsible employees of SBI.

In corporate world, we don't believe on personal responsibilities now, we believe in process, to monitor it properly, check the health of the processes regularly and making proactive and reactive actions and corrections.

I think SBI lacks all or may have no time to think on this things as you people are very busy all through out the days, months and years. Hopeless!

Please help if anybody come across this complain. I know I have to do something, but I don't know now what to do.Pls advise...

what i have come to know is that it's the DANKUNI (WEST BENGAL) branch which has to clear this amount.

Pls help.

still in the belief that some body will help me,

Surajit Mukherjee
tunetosurajit@yahoo.com
[protected]

My father's name- Kanai lal Mukherjee
email id: kanailmukherjee@gmail.com

Roll Nos

This is Rupesh kumar, a businessman from bhagalpur (bihar).

i had purchased two drafts from sbi bhagalpur city branch last year, both of which were misplaced by the courier serivce.

I had already informed the draft issuing branch the matter and ask for the stop payment and issuing me the fresh draft of the same amount.

During this i was informed from the bank side that this matter will be solved by the SBI Service branch, Sansad Marg, New Delhi.

I was told that when SBI Service branch issue the non payment advice to the SBI Bhagalpur city branch,
then only the branch will issue me the fresh draft of the same amount.

All this matter is of the july month of last year(2009), and till date i didn't got any solution in the same matter.

Regarding to this, i personally visited the SBI Service Branch, New Delhi, but didn't found any positive solution.

I simply can not understand that is this the way of working of the nations largest bank of india?

Is this the way the bank deals with its customers?

Is there any one who can help me in this matter?

I was offered a loan on my SBI credit card few months back. At that time they told that no extra charges and no sevice charges so i opted for it. Later i was shocked to see the statements with so many service charges and extra charges. when i asked them reagrding this, they are telling that those are the charges for SBI and government taxes on EMIs. This is really rediculous thing. They have to intimate before taking the loan as i asked for extra charges and service charges before itself.
Advising to all people that dont take any loan from SBI at all.

After proper verification sbi card no.[protected] has been issued to me. I havr re - paid outstanding loan amount as per statement timely. Detail of four payments are as under ;-

Date cheque no. Amount bank name

03rd nov,[protected] rs.2204=00 state bank of india

10th nov,[protected] rs.1332=00 bank of baroda

08th nov.[protected] rs.1210=00 bank of baroda

18th jan. ,[protected] rs.2273=33 state bank of india

17th feb, [protected] rs.2359=52 state bank of india

The said bank has withdrawn cards facility on the pretext that card facility is disconnected owing tocurrent outstanding/payment pattern of outstanding vide letter no. J 8478 dated 08/11/2007. This behaviour of bank after regular payment has hampered my prestige in mall and online payments for different purposes. The bank should have to apolize and give me compensation for the same for hampering my prestige. I have already sent mails in this regard to the bank but all went unheeded by the bank

Hi my name is Shyam S, I work for a software company in Bangalore. I have an SBI credit card. I had made a transaction of Rs 55000/- for my cousin. This was split in to 3 EMI' and it did not carry any interest. It just included a processing fee of Rs 336.72. My cousin is in to business and every month he transfers the EMI amount to my savings account and I pay the EMI. Even if my cousin couldn't pay the EMI prior to the due date, he assured that he will pay it along with the late payment penalty.

The first EMI of Rs 18671.00 was paid on 4th June 2007. The second EMI of Rs 18334.00 was paid on 20th July 2007. The second EMI was paid after the due date, The third EMI was supposed to be paid on 6th Aug, since my cousin couldn't arrange money by then and had no problem in paying the same with late payment penalty.

On 17th Aug 2007, a lady claiming to be from SBI called me from +[protected]. She told me about my outstanding balance. I asked her to send her representative to collect the cheque from me on 20th August 2007. Meanwhile on 18th Aug 2007 I have received an SMS from SBI which says "Your SBI Card bill of Rs. 19714.52 with due date of 05-SEP-07 has been dispatched." This "19714.52" includes the penalty for late payment, So on 20th Aug I carried a cheque of Rs 19715/- to my office. The representative "Manjunath" turned up only on 21st August 2007. The representative was not ready to accept the cheque from me as it was dated to Sep 3rd. My due date is Sep 5th. This had something to do with the commission.

The representative called up his manager Devraj [protected] using my mobile. Then I received a call from +[protected] and this time that rude lady was telling me that I have paid only one EMI so far. We had an argument and I challenged them to send an email stating that I had paid only one EMI, So that I can take appropriate action against them. Finally I received an email from harihara.sudand@ge.com which did not mention that I had paid only one EMI, but it had my credit card statement.

The two EMI' which I claim to have paid was clearly shown in the credit card statements sent by harihara.sudand@ge.com to me.

These guys n gals are either too careless or really handpicked dumb a***oles.

I can be reached at [protected]
--shyam.s

State Bank of India, Merauli Road, Gurgaon (Haryana) deducted TDS amount of Rs. 13, 500 from my Sr. Citizen Saving Accounts [protected], [protected] & [protected] respectively during financial year 2010-11 but the same has not been passed on to Income Tax Depptt. as per form no.26 AS. Only amount Rs.10, 125 is reflected in my Form 26AS whereas an amount of Rs. 3, 375 is not reflected in my Form 26AS. I have been taken up the matter with authorities of SBI, MR, Gurgaon for last two months and followed up regularly but in vain. They only say that there ference has been made to their Charter Accountant. Due to this I am not able to get credit of TDS in my Income Tax Return---Surendra Singh, Chief Technical officer, Godavari Biorefineries Ltd., Sameerwadi, Bagalkot (Kanataka), PAN: ADWPS3338Q, e-mail: surendra@somaiya.com, [protected]

I have submitted application for credit card with state bank of india, trivandrum and they requeted me to open account with sbi. Accordingly i have opend an nre and nro account with their panavila branch in trivandrum and above all deposited one lakh rupees to issue the credit card. Unfortunately i have not received any credit card from them but got an sms from them to pay rs.1300.00 i have got two mails from them till date with their satement but how can i open the attachment without knowing the credit card number? In the same mail i have replied twice informing them non receipt of credit card... No use... What an idea saabji... To issue a credit card they asked a deposit of rs. One lakh.. Done so... Why should i pay rs.1300 without getting the credit card? Is any one their to advise me what to do next? Please send your suggestions and advice to my mail : unnipsk@yahoo.Co.In

To,
General Manager,
State Bank of India
Allahabad,

Subject: Misbehave with Praveen gupta

Sir,

This is to bring to your knowledge that I Mr. Praveen Gupta owner of M/s Om Agency have Current Account with CC in your reputed Bank. On 7th of July when I reached Bank to Deposit Cash in my Account, at the same time Mr. Awasthiji (Head Cashier Mutthiganj Branch) has misbehaved with me and used Abusive language in Bank Campus in front of several customers.

I’m very much disappointed with Mr. Awasthi’s behavior and if this is the way to treat the customers in your Bank then please provide any solution for this matter.

I’m writing this letter after facing so much of Harassment and insult from your Mutthiganj Branch’s Employee Awasthiji's behavior.

Seeking your Support for this matter soon.

Regards
Praveen Gupta
Om Agency
55, Muthiganj Allahabad
[protected]

I am an account holder of State bank of India, Budwel branch([protected]). I went to oriental commerce bank atm located in Shivam road, Hyderabad.To withdraw a sum of rs.10, 100. on withdrawal I recieved only rs.1, 000. but a sum of rs.10, 000/- was deducted from my account.

Account opened in sbi at gaigalapadu branch (Near kakinada) 0n 8-2-2008, but so far no atm card delivered and bank staff not giving internet banking facility stating that branch manager not aailable. And also refusing tio accept fdr for want of concerned staff.

This is a complaint against SBI Credit cards. I got SBI credit card in the month of Nov-2005. Since then I was getting Credit card statements on my hotmail email id until Jul-06. I remember to have got the same by mail also until Jul-06 regularly.Then I opted for Rs.15000/ loan from SBI Credit Card Company in the month of Oct-06 with a grace period of 90 days and also asked SBI CC over phone about sending the bill & statements regularly. Without receipt of any bill from SBICC, I repaid this full amount in Jan-07.
Then I got one statement by email in Mar-07 with a due amount of 1388. I asked SBI CC that I am unaware of this due as I have not got any bill or statement from the time I took CC loan from Oct-06 until Mar-07. This apart I got no response from SBICC until Jun-07. Then I started getting monthly statements on my hotmail id with a due which became around 5244 as on Sept-07. I contacted SBI CC over phone that it is unfair on their part not sending monthly statements and now I can not pay this undue amount to them. I gave my mobile as requested and asked the support person the CC office address/phone number. He simply told me to pay the due amount in any SBI ATM Card.

Can anyone help me in this regard. Thanks in advance.

In reference to my application dated 24.02.2012 sent through FAX on FAX No. [protected], no reply has been received from your office by me til date. I again request your goodself to pay may the amount of sum insured against credit card No. [protected] in respect of my husband Pawan Kumar who expired on 31.12.2011. Thanking you in anticipation. With Regard, Deepak Mala.

I have cleared all my dues for the credit card and was in a credit + position when i left india, i had the same problem there and a customer care executive assured me that my card would be released for operation, why the F##k then is my card still not working? I cant even buy a damn book !

i was issued a sbi doctors credit card telling that it is life time free card and has been subsequently i have been charged by the company.

Since last three months I am unable to get monthly statements either by courier or on my e-mail. Even after filing a complaint on their helpline, they did not sent any duplicate bills or satisfactory response.
very poor and rough response from customer services.

SBI CARD ACCOUNT STATEMENT IS NOT SENT TO THE CUSTOMER REGULARLY. THEY DO NOT INFORM THE CUSTOMER WEL IN TIME FOR DUE PAYMENTS. CASH PAYMENT IS NOT REFLECTED IN ACCOUNT STATEMENT. LOGIN IN SBICARD.COM SERVICE IS VERY POOR.

I ordered some electronics item on internet & used my Credit card But they are not telling me the status of my order & delivery date.

SBI credit card people are really unprofessional and card is a Headache. I have to get a refund of RS. 781 against the extra payment made to SBI, but inspite of continous complaints to SBI call center and even to head for complaints for SBI credit Card for 3 months, still I have not got my refund.

I am receiving constant due bills for my card as penalty on non payment of bills. But the fact is that I have regularly paid my bills on due date and I have spoken to their executive every time regarding the same but with no good result. Now it is height and impossible for me to carry over the same. I would like to give them their card back and will make sure that no body in my knowledge will ever make a card from SBI atleast.

Today I received one call from the cards collection agency from delhi. He used choicest of abuses and threatening language which is beyond imagination. I suppose they have hired hooligans for calling the customers and pay them for their abusive language. Such agencies should be booked under such offenses and the ruffians they hire should be hanged for their absolutely abusive and filthy language.

I am not receiving my monthly credit card statement till today to my mailing address from the date i received my card. I have recently changed my mailing address &they have confirmed about my address. They are charging late payment for my payment.

Beware!

Dear Sir,

I will not be able to access any of my accounts through Internet Banking. My reference No. AL00000746.
To unlock and access my accounts please submit.

I request you that my INB user name is locked but I shall open any of my accounts through sbi online. I want a new INB SBI connection.

Thanking you
My Internet Kit Details are as follows:
Kit no:[protected]
Packet no:88159
Circle code:01
Serial no:63

Thank you
Regards,
Timir Kumar De
Mobile No-[protected]

TO, SBI ON LINE COMPLAINT.Sir my name is V.Ragu and my account number, SBI Debit card division ac no [protected].I am staying hyderabad . on 10/july/2011 at 11.00 a.m at A.S.Rao nagar on AXIS Bank ATM I am wanted to draw the amount of rs 20000 but i did not get it later on 10/july/2011 at ECIL Branch at SBI ATM i get the amount of rs 20000.later on at kolluru village a take a ministatement but in that statement with drawl amount is 40000 but my actual amount is 20000.please recitify this amount and slove the problem early.and my phone number is [protected].

with regards,
V.Ragu.

please see www.statebankofindia.com site and click the left hand lower side Complaint Form link then click Online Complaints link and fill the form and submit. result within 5 to 7 days

I am Timir Kumar De A/C.No.-[protected](savings)with Arambagh Branch, Hooghly(W.B.)I got the Internet access Kit from my bank and tried to login with that.When I login in to my Internet access for the first time, it asked for new User name and Passward.I gave my User name as "TIMIR KUMAE DE"and I tried to type the new password .But the page was expired.
Now I am unable to login into my account.Please guide me to operate my account.

My Internet Kit Details are as follows:
Kit no:[protected]
Packet no:88159
Circle code:01
Serial no:63

Thank you
Regards,
Timir Kumar De
Mobile No-[protected]

Dear Sir
I have bough Car loan from SBI Anna salai branch my First emi date was Jan up to 7 yrs. My loan agreement number is [protected]
I have talked to Velmurugan - Relationship manager from SBI Anna salai he has said that RC & Dp xexox copy not surrender to us so that 1st emi ecs not clearing instead of PDC Celaring and I have personally went to Khivraj and get my RC & DPxerox and hand over to velmurugan and he has said that I have received the same and also from Feb month onwards your emi amount willl be cleared through ECS dont worry. But till now it has not being hit to my ICICI Account. My emi start date is 5 th of every month and also i have provide ECS Mandate form duly signed by me and Authorisation signed by ICICI Bank employee . Till now what is reason my emi not hit to my account kindly take necessary action on it I have attached the mail content which was discussed with Velmurugan. (v.velmurugan@sbi.co.in). Today I have called but he has not answered still ringing his mobile no. [protected] landline no 044-[protected]

Knidly help in this regard

internet banking activate proplam
Sir,

I am operating a Savings Bank Account No. [protected] at Main Bazaar
Branch, Neyveli

I had received the cover for Internet Banking with the Username ID &
Pasword from the Branch on 13.11.2010.

But so far the username and password had not been activated.

I kindly request to activate the same at the earliest.

thanking you sir,

N Ganesan.
e mail id; gamakb@gmail.com

I'm Premalatha. I sending this mail from Abu Dhabi - UAE. Unable to login into my account. Please guide me to operate my Account. I requested solve my issues to SBI Tiruvottiyur Branch through Telephone and email but, till date this issues not rectified and their is no response.
My Internet Kit details are as follows:
Internet banking
Kit No. : [protected]
Packet No. : 85294
Circle Code : 03
Serial No. : 47

Thank you,

Regards,

Premalatha,

Abu Dhabi Mobile: [protected]

Email: lathalp@yahoo.co.in

Respected Sir,
I am Ravi Kumar Singh S/o Sri Ashok Singh, Vill+P.O- Janibigha, P.S- Bodhgaya. Sir I got result for Entrance examination Heritage Institute Hotel & Tourism first merit list. It is approved by UGC. Sir I want to take addimision in Hotel management but i am not able to pay money then I have applyed the education loan in from my nearest Branch Bodhgaya. Manager not passed loan because I passed in Metric 2003 after that My father has not money then i couldn't take addimision Intermediate, so I passed in I.Sc 2009 (55.2%) in between time i was preparing Computer after that I teach some student then I earn some money. then I have taken intermediate examination so please help me sir. I am so sad Sir if you have any idea then please give me. Please sir helps me soon. Sir I have not time give me some advice soon [protected]

Dear Sir

While log on in my accounts it is showing that "You do not have any accounts mapped to this username".

Please advise if you are aware of the matter.

Regards

Anju John

username - anjumathewjohn
A/c - [protected]
SBI, Solan.

SBI Should take strong action on thier lazy staff. we know why they can not take any strong action on thier lazy staff because they are goverment emplyees. any body who has SBI account he is suffering with there behavier and with there online system any body has the solution about this one. we are choosing SBI because it is Govt. Bank and we trust on goverment.

I had very bad experience with SBIMF when I shifted my BLUE CHIP units to THEIR multi-cap FUND. They entered wrong bank details in the records. After much correspondence and harassment and courier expenses they sent an apology email and letter stating that it was a clerical error obn their part.

They have now repeated their lousy incompetency of entering wrong bank account no. when I applied for their 370 days Fixed Maturity Plan. They blame me for the error.

Somebody should make them pay the investors for the harassment they cause when their clerks / officers commit grave errors and put public to unnecessary expenses.

Respected Sir,

I`m SWAGATH YS my SBM Account Number is [protected]. I`ve lost 800/- Rs. while drawing at Axis Bank & Canara Bank the amt din't came but the machine responsed that the amt had been drawn plz make sure that i`ll get my money back sir Kindly help me sir.

i have still 1 month from account opening but i have not receive my ATM card i am very confuse what i do ?

Hi,

I gave the complaint on 07-02-2009 towards my ATM transaction problem. But still my problem is not solved. My father too much time went and asked my branch (Vilathikulam SBI). He is old person. But they are not give proper response. They told, “you go and come back after two days”. The same answer he received from SBI Employee at more than 3 times.

Please note : here I don’t want to give the complain against to any body. At the same time, I expect the solution from your side as soon as possible. Because already 1 months gone out. Pls help me. Here I forward my copy of complain letter content to you

i.e.

Sub: SBI ATM Problem

Dear Sir,

I am having SB account with your (Vilathikulam) branch and my A/C.No:[protected]. I try to withdraw the amount Rs.1500 in SBI ATM near by LIC Building, Mount Road, Chennai dated on 07-02-2009. I didn’t receive any amount two times. After that I asked to another person who is stand on next of me in line. He tried and got the money from same ATM. Afterwards, I tried to withdraw the amount Rs.1500 and I am also received the amount Rs.1500. At the same time, while I looked in the print out sheet instead of amount Rs.1500 it detected Rs.3000. so immediately I consult with accounts officer who is sit in the above SBI ATM second floor. As per his guidelines, here with I attached photocopy of my transaction statement to your reference, which I received from SBI ATM machine at the time of transaction.

I have got my atm last 5 month before but at now i have not get my pin. So please send my atm pin to my bank quickly to use that facility. Also send your reaction on my email
name - bimalanand prasad
a/c no.- [protected],
state bank of india,
bakhtiyarpur, bihar

SIR,

my sbi a/c no. is [protected] and my atm card no is [protected].my problem is i have 27000 rs in my a/c.
i w.draw 15000 from my card on 26.9.08.so i balanced 12000 .but when i check my a/c some days after i have only 1.70
balanced. when i enquired in my branch (kutubkhana bareilly) they said your card using two times. but i recived only
one times 15000.

i checked my atm statement from CAC then found my 15000 txn entry not registerd . when i said about this
in my branch they not give proper responce and said your problem in under process.i complained to branch on date 6.10.08 .
but from till date i have not find proper solution of my problam.

so plese consider my reqest earlist as possible bcause i am in trouble.

*** i attched my scan documents in this mail.

SAIF ULLAH KHAN

190, farrashi tola, kutubkhan,
bareilly.
up . pin-243003

p no- [protected], [protected].

To,
To,
The manager
S BI Cards Ltd,
New Delhi.

Respected Sir,

I'm Ashok kumar patel S/o Dadu Ram Patel,
Account No.[protected]

My ATM card has been lost for 10 days ago, and I got blocked throught phone on 09/09/2008 the complain attented given me one reference no.
sir please block the the ATM card as soon as possible.
And moreover i humbly request to you kindly acknowlodge status of card .
Thanking you.

Your's faithfully,
ashok kumar patel

To,
The manager
S BI Cards Ltd,
New Delhi.

Respected Sir,
I'm Shamim Sultana w/o Mohd Muneer Uddin,
Account No.[protected]
ATM Card No. [protected]
Branch Digwal - 6634

My ATM card has been lost for 2 days ago,
sir please block the the ATM card as soon as possible.
And moreover i humbly request to you kindly replace my ATM card as soon as possible it would be very kind of you.
Thanking you.

Your's faithfully,
Shamim Sultana

To,
The manager
SBI Cards Ltd,
New Delhi.

Respected Sir,
I'm Shamim Sultana w/o Mohd Muneer Uddin,
Account No.[protected]
ATM Card No. [protected]
Branch Digwal - 6634

My ATM card has been lost for 2 days ago,
sir please block the the ATM card as soon as possible.
And moreover i humbly request to you kindly replace my ATM card as soon as possible it would be very kind of you.
Thanking you.

Your's faithfully,
Shamim Sultan