We’ve shopped at this Safeway for years, but the incident I’m about to describe has led to us reconsidering further patronage of the establishment.
As my husband and I were purchasing groceries last weekend, the cashier loudly stated that many of our items were not eligible for EBT. Well, that’s really interesting, I’m sure, madam, but we do not and never have used EBT. She seemed to be implying that we were in some way disreputable. Very undesirable behavior from a customer service standpoint, and particularly ironic since the cashier herself was quite the slovenly harridan and had that just-out-of-drug-rehab look. Very strange.
Desired outcome: Cashiers be provided training in basic politeness, common sense, and respect for others.