Safeway
reviews and complaints

There is a person on staff there who hangs up on every call she receives.

This is an ongoing situation. I have already complained to the manager onsite a few weeks ago.

Today, same situation, called from my cell phone twice- went through the prompts, then I'm told to hold on- then I hear the line picked up and then immediately hung up on.

Proceeded to call from my office phone twice with the same result.

DO SAFEWAY PHARMACIES HAVE ANY OVERSIGHT? IS THERE NO ACCOUNTABILITY FOR A STAFF MEMBER WITH SUCH CONTEMPT AND DISREGARD FOR PATIENTS WHO NEED THEIR MEDICATIONS?

I called corporate and was on hold forever - could not get through.

This person has NO BUSINESS working at a pharmacy. None Whatsoever.

Can someone respond?

Why is the customer service at this store ALWAYS the worst? I have been shopping here [Store 2892] for 3 years now and the employees are some of the most unprofessional I have ever come across. Especially in produce, the deli, and dairy. On Wednesday, there was an employee in the deli cursing so loud I could hear her a couple of feet away. The deli employees are almost always rude and customarily leave people waiting for 10 mins. or more at the counter. The men in produce are always discourteous and unhelpful. Today, when I asked about produce that was obviously in the boxes that were being unloaded, the worker said he didn't know if he had it and said that it could be in one of the boxes, that was it. I have grown accustomed to these guys not speaking and not accommodating me when I come to this section, when they obviously can. Today, I even witnessed someone in produce arguing with another customer. If you asked them if they have a product, while they are stocking shelves, they might tell you to check back later. While Safeway is the most conveniently located to my home, I will be using all the other stores in the area. The disgruntled nature of the employees at Safeway literally brings down my spirits when I shop there.

At the taraval location in SF the Safeway I was very offended by her comments and decided to leave Safeway pharmacy for its ipharmacist went beyond her scope of practice verbalizing to me that I shouldn’t be taking certain medications. She is not my Dr and has no knowledge of my medical history. Based on tests and various diagnoses my professional Drs and I have already made decisions based on my physical issues and she is in no position to second guess them.

I recently bought a package of your brand saltine crackers and they were terrible! Those that were not already broken when I opened the box fell apart as I picked then up. What is with your product quality checking lately? I have shopped Safeway and been happy with your store products however lately this is the 3rd item I have bought and felt they were all substandard. I shop at the Safeway store in Folsom California. I spend my money there because I have always until lately received exceptional products and service. These crackers were for an horderves dish I was planning to have at a party but because of the quality of your product that did not happen. Please look into this and a response would be appreciated.

Respectfully

Paul Tracy

[protected]@yahoo.com

I recently went to Safeway store 1880, 8858 Waltham Woods Road, Carney, MD 21234 on 11/1/2022 @ 14:15. The deli cut mt Deitz and Wats beef bologna chopped up, poorly ($8.23), D&W turkey classic broken into pieces choppy no slices ($14.06), PT Cheese American ($9.80) sliced but all were put on top each other sticking to cheesy glob. When I tried to get a piece it just crumbled. She never asked if I wanted it stacked. Then theres the expensive Rock Fish I ordered two fish each costing ($14.69 and $14,99). I was never asked how I wanted my fish scaled, guts out or heads off instead the man decided to just package / weigh each Rock fish separately in packaged with plastic wrap. I am a disabled senior woman with muscle bone issues. To go how to clean fish was a difficult task. When I puched Rock fish prior to that it was mo cleaned properly and most of the expensive fish was cut away, However the young lady who runs the flower department is wonderful and kind makes my trip a joyful experience.

It occured on 10/28/2022 at 2:19 PM. My receipt indicated my charge was $42,30-that seemed high to me for what I had purchased. I went to CS, sure enough I was overcharged by $10,32, almost 33% over what it should have been. Yes, I was refunded the $10.32. but do you really want to patronize a store where everytime you have to scrutinize your receipt for errors? I do not. Corporate told me the store manager would get back to me within 24-48 hours-did not happen. I called corporate again today, repeated the incident, and several minutes later someone from that store called me. Did they offer to make up for this error-nope. Bye bye Safeway, I got Frys across the street.

Today was the 4th times she has treated me extremely abrupt and unprofessional, rude. I have been a loyal customer for over 25+ years at this Germantown, MD store. The manager was spoken to about her terrible customer servicie today, since this is a repeated manner of Tammy, I have been trying to reach the corporate office to file a complaint for the records. Please see that this Safeway Employee treats everyone with respect and appropriate behavior. Thank you. I am still going to try and reach someone at the corporate office about these situations from their employee. Charlene Joy [protected]

Why did a "DEPOSIT PENDING" of $74.00 appear on my mobile bank statement when gas is pumped using my debit card when no attendant was available? It was on my mobile statement for a week until it disappeared. One other time this happened the "$74.00 pending" was gone from the statement before I left the driveway. What is the policy for pumping gas using debit cards when the attendant isn't available after hours?

I purchased a 5 pound package of Boneless Skinless chicken thighs Wednesday. I wouldn’t call these chicken thighs skinless. There were three entire skins, still attached, and rolled up inside the chicken thighs. I already threw the first chicken skin down the garbage disposal, but after I found the other two, I took a photo. Also, the last time I bought boneless skinless chicken thighs from Safeway there was a bone in the package. I assumed it was accidental.

But now, I don’t know if this is just sloppy workmanship, or intentional. Judging by the excess water that was in the package and the skins, I feel like someone is just bumping up the weight to make Safeway a larger profit. Or, someone working in the meat department is not doing a good job.

Signed,

Irritated customer

Margaret Anderson

I TRY to shop at the Safeway on White & Tully in San Jose. I’m handicapped, need an electric cart. As I’m sure you know, they get stolen very frequently. This store came up with a brilliant plan that worked. They kept the carts in the back and required anyone wanting to use one to turn over a drivers license or ID while using the cart.

Headquarters (you!) made them stop doing that. One of their two carts was immediately stolen - no surprise. So I now am back to having to sit in the parking lot waiting for it to be available. Waited 30 minutes today, had to leave to go home to use the bathroom. Prior trip I sat in that hot parking lot in my car for an hour and a half. Plus, it will most likely be stolen soon.

I not only didn’t mind handing over my license, I was delighted! If you nixed this program due to complaints, I wonder if the people complaining were the ones stealing the carts.

I am very angry about this. Life is hard enough for handicapped people without having it made harder for no good reason.

Lu Shoberg

it not just the deli but mainly, they are rude and unprofessional. I know many locals who have refused to go to this store because every time they go to this store the employee treats them like they're idiots. I myself, try to avoid the deli. it isn't just one employee it all of them. this store take advantage for being the only grocery store within 30 minutes.

It is 11:52 and the store on Othello and MLK in Seattle, WA is closed and from what the other angry patrons in the parking lot said, it had been closed for at least 10 minutes prior. Does this fall in line with your companies policies and procedures? Was there an accident or a valid reason for the stores early closure? I would like to know because i got off the lightrail early so that i could grab milk and bread after work for breakfast tomorrow with my kids. Now i have no breakfast and i have to walk an extra 15 minutes home with nothing. This store’s employees are notoriously rude as it is and this just takes the cake. Hope i never have to shop here again.

Yesterday, Monday 10/3 at approximately 12:40 pm I had a very disturbing experience at your Olney, MD store. I buy virtually all of my groceries at Safeway for the last 10 years including the Olney and Kings Farm Rockville stores. You can look that up, my customer care phone # is [protected]. I also buy all my pharmaceuticals, beer and wine, deli and prepared foods from your stores. This week I'm preparing a spaghetti dinner for a group of 30 so I went in to buy 7 lbs. of hamburger. I normally don't bother with the circular but this time I decided I'd take a look, since I was buying so much. I googled "Safeway circular" and up came a page that showed regular hamburger for $2.49/lb. with a purchase of at least 6 pounds. That sounded like a good deal so I asked the butcher dept. to package up 7 lbs. at that price. They said they weren't aware of the sale but I showed them the circular on my phone. They packaged up the meat and told me to take the circular up to the front counter so they could give me that price.

Immediately I encountered a very unpleasant woman whose name tag said assistant manager (I didn't get her name). I showed her the ad and she told me tersely that that's not for her store. When I said, nicely "but this says Safeway and this is Safeway" she took the phone, read the fine print and said in a very smart [censored], sarcastic & condescending way "oh look, Oakland, CA". Then she thrust the phone back at me and turned her back, as if to say "get lost loser"! I lost it and cursed at her and she ordered me out of the store and to never return. I demanded to speak to the manager!

Thinking the manager would back her up, she led me to his office. Fortunately for your stores, the manager, who sees me in there all the time, handled the situation very professionally and diplomatically. He closed the door, calmed me down and assured me that they welcomed my patronage, appreciated my business and I could continue shopping there anytime. I have always been extremely nice and courteous over the years to all your employees and so have they also been to me. You can confirm that, as well!

The store is open 24 hour , I got off work to pick few thing that me and my Daughter talk earlier...I got to the store at 1:45 am and pickup ground beef, cucumber, eggs, and the last item on my list was tamales, that we will have for breakfast..I asked an employee to help me locate the tamales he did help me look, and he found them and point it at me and said wait for the guy to come in...and then he left...so Im waiting at the deli for someone to show up, but no one coming, decided to walk up to the cashier or any employee who can help me, found a woman ( I didn't get her name) and she said the Deli is close and no one is train , and allowed to go in Deli coz its closed...

and asked me to comeback when the deli person get in at 4am...and asked if they have them in frozen , she said if they do its gonna be aile 16, so I went..no tamale asked if I can speak to the manager and see if he can help me, coz im from out of town, I explained that if he can help I just needed 8 tamales that I promised my Daughter...the guy who help me look to locate them is the Manager...and he can't help me that I had to go back 4am...

Its sad, a Manager couldn't help at all...the tamales are refrigerated I will understand if its hot items, or If Im asking to slice some meat...I didn't know that the deli close, or else won't waste my time going in there at 1:45 am

I had about 5 prescriptions Being filled over a few days. Every day I would get a phone call I was waiting for one of them to be filled which is which is a class 4 drug I believe I called and asked if that 1 was ready they said it could not be filled until the 2nd which is 30 days I do not believe there is a law that makes me have to be out of my medicine to be able to pick it up so I let them know that I would be in on Tuesday to pick them all up at 1 time because it is hard for me to walk in there parking lot and there are usually not many spaces left. I got a notice Tuesday morning stating that my prescription was ready I went down to Safeway Safeway went into the store and to the pharmacy to pick up my prescriptions I asked how many prescriptions were ready ready she stated 3 I stated there should be 4 and she goes oh you're not getting the Lorazepam because we're out of it. Ok. it wasn't available to me prior. Now I am out. And your pharmacy team to not order it. This is why I stopped using Safeway a few years ago. But we have had 2 other companies stop providing a pharmacy. I would go to Walgreens. But we no longer have coverage there. There has not ever been a company that made me wait 30 days it is a huge inconvenience and makes need to be here to pick it up one that day. THEN YOU DONT HAVE IT. I feel I am being harrassed because no other pharmavy makes me wait 30 days. But because of lack of knowledge I am having to wait 31 or longer. Very poor. I do believe this is a legal issue and I am not being treated fairly and forced to run out of meds.

Chesterbrook Safeway, 6244 Old Dominion Drive, McLean. Va.

Today I shipped in a cold store, it was 59 degrees outside and it was warmer than it was in the store. The poor employees were wearing coats and hats. I. Asked where the manager was. None of the employees knew. I have shopped at this store for over thirty years. I call it the “Sad Safeway”, all of the employees are very sad. The store itself is sad. The fish man was rude today. Probably cold.

The store has a bad reputation in the community, many go there only for emergencies on their way home from work. Today, as usual, I spent over $200.00, $219.00 to be exact. This is my usual bill. I go to the Safeway because there are some very nice employees that I have gotten fond of over the years. I am writing this on their behalf. No one should work in the cold. There are other choices for me within easy driving distance, Aldi, Giant, Whole Foods, Harris Teeter, to name a few.

Hello.

This is NOT a staff complaint, they are great!

I buy about 400 bagels per year from your bakery and have for many years.

Something has happened and I suspect you've changed dough suppliers.

I buy 6 at a time every 4-6 days, dependent upon how I use them, and the moment I get home they go in individual, heavy-duty Ziplock bags with as much air pushed out as possible.

Those bags go in a larger, doubled, plastic grocery bag pair that I tie shut after squeezing out as much air as possible.

~

I used to be able to easily cut the bagels as they'd be pretty fresh up to the 5th, surely the 4th day, bagel and it would still be pretty soft with the last one or two being toasted because they were too hard.

~

Now I'm lucky if the 2nd one is tolerable!

They sound like I'm cutting lumber by hand in my wood shop!

Seriously!

This is ridiculous and as the many decades long customer I am I can't believe you'd do this.

PLEASE go back to whatever was being done before or I'll have to stop buying them from you.

Sincerely, Milt Heger

The manager of Safeway Store 2948, at 645 San Antonio Road, Mountain View, CA 94041 and employee (Black Racist Nyokabi) participate in the organized crime syndicate, which is described on the UN website and other US websites. Yesterday, Black Racist Nyokabi and a manager of Safeway Store 2948 stole $474 while I was sending $474 to China. 9/15/2022 at 14:35 Transaction [protected].

More details will be submitted after I will file an official report to US DOJ, the Headquarter of the FBI of the Northern California, Provost Marshals of the United States Army, District Attorney Office of Santa Clara County, and International Human Rights Organizations.

Honorable Sirs!

Provost Marshals of the United States Army and the

Leaders of the International Human Rights’ Organizations.

US Department of Justice:

Attention: Criminal Division and Elderly and Disabled Abuses’ Division:

A Special Council of US DOJ John H. Durham,

Ms. Sidney Powell

Mr. Lin Wood

San Francisco FBI

DA Office of the Santa Clara County/

Ms. Nina Sidorova, President of the Northern California Tenant Association (NCTA), a member of three Human Rights Organizations and a member of the Citizens’ Commission on Human Rights, reports about members of the organized Nazi pedophile crime syndicate: a manager of the Safeway Store 2948, at 645 San Antonio Road, Mountain View, CA 94041 and an employee (Black Racist Nyokabi), who participate in the organized Nazi Pedal crime syndicate, which is described on the UN website and other US websites (see links below). Two members of a crime syndicate: Black Racist Nyokabi and a manager of Safeway Store 2948 committed on 9/15/2022 fraud, elderly and disabled abuses, forgery of Safeway receipts, stealing $474. They committed it by a request of local leaders of the organized crime syndicate.

Yesterday, Black Racist Nyokabi and a manager of Safeway Store 2948 stole $474 while I was sending money to China to buy goods.

This has happened on 9/15/2022 at 14:35 Transaction [protected]. The manager of Safeway Store 2948 and employee Nyokabi were harassing me, abusing me verbally and forgerying Safeway receipts. I have in my possession 3 forged Safeway’s receipts, submitted to me by a manager and employee Nyokabi on 9/15/2022 at 14:30 PM.

The copy of these receipts will be submitted to US DOJ. Provost Marshals of the US Army, the FBI, DA Office, etc.

The Honorable Provost Marshals of the US Army already arrested and brought to GITMO the leaders of this Nazi Pedophile Crime Syndicate. Many of these high-level criminals faced US Military Tribunals, after which they were executed. Please follow the links below for more details about these arrests.

However, the low level of these bandits/gangsters, including police gangsters, who are at the same time are mercenaries of the private criminal corporation NFCA, still commit crimes, money grub, racketeer, torture and murder US civilians, especially little children. Some of these murderers and criminals infiltrated city halls, police departments, and other offices.

These police gangsters and mercenaries of NFCA have their crime partners such as a manager of Safeway Store 2948 and employee Nyokabi.

Therefore, I request to open a criminal investigation, to arrest and bring to justice members of the organized Nazi pedophile crime syndicate: a manager of the Safeway Store 2948, at 645 San Antonio Road, Mountain View, CA 94041 and employee Nyokabi.

Nina Sidorova

Below you can find links to the articles and documents, which described this organized Nazi pedophile crime syndicate:

The Secret U.S. Nazi Torture Network

In December 2016: “A groundbreaking report just released to the U.N. Special Rapporteur on Torture by the activist organization ITHACA reveals the existence of a massive, secret imprisonment and torture system that targets tens of thousands of Americans each year.

Some have estimated it yields annual profits upwards of $40-billion annually to the perpetrators."

NAZI U.S.A. - Secret Imprisonment and Torture System

http://nesaranews.blogspot.com/2016/12/nazi-usa-secret-imprisonment-and.html

Special Rapporteur on Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment

http://www.ohchr.org/EN/Issues/Torture/SRTorture/Pages/SRTortureIndex.aspx

New Report to U.N. Special Rapporteur Blasts Secret U.S. Torture Network

http://www.activistpost.com/2016/12/new-report-u-n-special-rapporteur-blasts-secret-u-s-torture-network.html

The report on the United Nations ‘website on December 12, 2016:

“A groundbreaking report was released to the U.N. Special Rapporteur on Torture by the activist organization ITHACA reveals the existence of a massive, secret imprisonment and torture system that targets tens of thousands of Americans each year. (Some have estimated it yields annual profits upwards of $40-billion annually to the perpetrators."

This report explains that the "Secret U.S. Torture Network “is protected by a fearsome network of judges, attorneys and other court officers, court-appointed guardians, law enforcement, APS social workers, psychologists and medical personnel.

The report that was submitted the United Nations is correct!

Once again:

The Secret U.S. Torture Network is protected by a fearsome network of judges, attorneys and other court officers, court-appointed guardians, law enforcement, APS social workers, psychologists and medical personnel.”

Annual Profits Upwards of $40-billion annually to the perpetrators!

http://stateofthenation2012.com/?p=78272

http://themillenniumreport.com/2017/07/the-criminal-modus-operandi-gang/

http://cosmicconvergence.org/?p=20684

The Modus Operandi Syndicate: A Professional Gang Of Hitmen On Contract To The Security & Intelligence Agencies

Posted on July 20, 2017 by State of the Nation

Please, review above by following links how terrorists-murderers/mercenaries’ of NFCA/Fusion Centers, police gangsters and so-called neighborhood watchers/civilians terrorists are being paid by the Nazi Torture Crime Syndicate and review how this crime syndicate is organized.

The Sworn Testimony of Former FBI Senior Special Agent-In-Charge Ted Gunderson

I, Ted l. Gunderson, hereby swear under the pains of penalties of jury that the following statements are true and correct:

https://fightgangstalking.files.wordpress.com/2013/05/gunderson-affidavit.pdf

https://braincontrolhedge.files.wordpress.com/2015/05/gunderson.pdf

http://www.oregonstatehospital.net/d/otherfiles/gunderson.pdf

Therefore, I respectfully request to arrest under RICO and bring to justice terrorists-criminals, who are tenants of the Brookside Park Apartment #186 and those INFRAGARD criminals, paid mercenaries and so-called neighborhood watchers— (mercenary thugs), who are entering Brookside Park Apartment 186/nest of terrorism in this apartment complex, and who are torturing and murdering me, Ms. Nina Sidorova, with the Directional High Power Microwave Generator and other Direct Energy Weapons.

I also request to open under RICO a criminal investigation against corrupted police chiefs and police officers and about their participation in tortures of me, intent of murdering me and other crimes against me.

The Nazi mercenaries’ of the Nazi Torture Pedophile Organized Crime Syndicate, including their corrupted police officers/mercenaries, provocateurs, assassins and civilian criminals, who attack, torture and murder now US civilians are war criminals!

They violated the Geneva Convention relative to the Protection of Civilian Persons in Time of War, commonly referred to as the Fourth Geneva Convention and abbreviated as GCIV, which is one of the four treaties of the Geneva Conventions. It was adopted in August 1949. While the first three conventions dealt with combatants, the Fourth Geneva Convention was the first to deal with humanitarian protections for civilians in a war zone.

This was clearly stated and explained: The Perpetrators will be persecuted according to the International Civil and Military Law as soon as the planet (in our case the USA) is liberated!

Notice to Authorities:

These NFCA/Fusion Center’s Informants, INFRAGARD criminals, paid mercenaries and so-called neighborhood watchers— (mercenary thugs) paid in third party gift cards, maybe arranged through Lockheed Martin or other “Fusion Center partners”, crypto currency accounts, services (roof replacement), products (new washer/dryer), season sports tickets, vacations, or even illicit drugs for addicts or early parole for a family member, or dropped charges for previous crimes.

The Authorities need to check an app given to various communities and serviced by the GitHub platform at least in certain areas if not nationally, on which passive stalkers can

report sighting a “target” ($100 per sighting put on their account) to the involved police or Fusion Center representatives.

Final Destination of the War Criminals, who attack, torture, murder and

money grub civilians!

https://t.me/WhiteHqts/172

Crimes Against Humanity List of indictments, arrests and executions as of 24 Feb. 2021

https://www.marzlovesfreedom.com/post/crimes-against-humanity-execution-list

https://roserambles.org/2021/02/25/crimes-against-humanity-list-of-indictments-arrests-and-executions-24th-february-2021-video-february-25-2021/comment-page-1/

https://videobanned.nl/aiovg_videos/crimes-against-humanity-list-of-indictments-arrests-and-executions-24th-february-2021-2-3-2021/

http://www.faxjax.net/patriot/arrests.htm

+ attached

Must-Watch: Crimes Against Humanity, List of Indictments,

Arrests and Executions 2022

https://dailynewsbreak.org/must-watch-crimes-against-humanity-list-of-indictments-arrests-and-executions-2022/

List of Indictments, Arrests, and Executions for Crimes Against Humanity –

This Revolution Will Not Be Broadcast on Television!

https://thetruedefender.com/list-of-indictments-arrests-and-executions-for-crimes-against-humanity-this-revolution-will-not-be-broadcast-on-televisi

Must-Watch: Crimes Against Humanity, List of Indictments,

Arrests and Executions 2022 (Video)

https://dailynewsbreak.org/must-watch-crimes-against-humanity-list-of-indictments-arrests-and-executions-2022-video-2/

Important !

! Updated List of Indictments, Arrests, and Executions

https://amg-news.com/archives/950

https://amg-news.com/archives/tag/list-of-indictments

https://roserambles.org/2021/02/25/crimes-against-humanity-list-of-indictments-arrests-and-executions-24th-february-2021-video-february-25-2021/comment-page-1/

UPDATED: LIST OF INDICTMENTS, ARRESTS AND EXECUTIONS!

Dismantling the Deepstate Operatives and Doubles!

https://www.takecare4.eu/updated-list-of-indictments-arrests-and-executions-dismantling-the-deepstate-operatives-and-doubles/

https://conspiracydailyupdate.com/2020/06/14/indictments-arrests-and-executions-dismantling-the-deepstate-operatives/

https://conspiracydailyupdate.com/2020/06/14/indictments-arrests-and-executions-dismantling-the-deepstate-operatives/

List of Indictments, Arrests and Executions –

Dismantling the Deep State Operatives

and Doubles,

As of 17th February, 2021 – NO [censored], SHERLOCK!

https://americascivilwarrising.org/list-of-indictments-arrests-and-executions-dismantling-the-deep-state-operatives-and-doubles-as-of-17th-february-2021-no-sht-sherlock/comment-page-1/

List of Indictments, Arrests and Executions – Dismantling the Deep State Operatives and

Doubles – January 29, 2021 ~ posted February 2, 2021

https://roserambles.org/2021/02/02/list-of-indictments-arrests-and-executions-dismantling-the-deep-state-operatives-and-doubles-january-29-2021-posted-february-2-2021/

UPDATED LIST OF CELEBRITY ARREST & EXECUTIONS!

https://www.ourgreatawakening.org/the-list-gets-longer/

https://t.me/WhiteHqts/172

Crimes Against Humanity List of indictments

On September 3, 2022 at approximately 4:30 pm I went to the check out registers and was about to go to register and a customer told me the one line queuing behind them, about 6 people were in the single line waiting for the next available register to check out. So I fell in line and waited about 15 minutes to get to the front of the line, next to check out. I see someone just walking up to a register, not falling into the queuing line, so i say, "hey the line falls in here". This was followed by another person, so I said the same, after which a Safeway check said, "no you come to the line here infront of register", I replied I was told to fall into this line and have waited 15 minutes, the safeway employee repeated what he had said. Safeway needs to get a set process and a sign concern how they want people to fall into a line...one common long line or to each register. The Safeway employee was rude to me telling me I had asked other customers to fall in line, but that is what a customer had told me!