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Rotech Healthcare review: your customer service!

L
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8:54 am EDT
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I received a bill for 141.74, my account number [protected], My wife retired so my insurance changed, to Medigold. I called June 6 I believe, and Hook's Oxygen my provider for years said that they don't work with Medigold,
I called billing questions at [protected] because I fill I should not owe this, I called at 8:45 July 26 and was treated like crap by your Customer service Rep.
She was very RUDE, and did not seem to be interested in helping me. I am not complaining at all about Hook's Oxygen, they have always treated me with the upmost respect. I called them and they said they couldn't do anything and to call billing, and they would help me! I was not prepared for someone too make me fill like I just wanted to rip off Rotech.
When your retired and on fixed income 141.74 is a lot of money, if you fill you don't owe it.
I hope your Customer Service Rep. was just having a bad day, or something!
Thank you for your time!

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54 complaints
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3600 Vineland Road, Suite 114, Florida United States
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