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Consumer Genetics Customer Service Phone, Email, Contacts

Consumer Genetics
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www.consumergenetics.com
www.consumergenetics.com

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2.3 3 Complaints
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Consumer Genetics complaints 3

ComplaintsBoard
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9:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Consumer genetics said boy and it was a girl Cannot have the refund Dear Consumer Genetics, Since my conversation with you in May, I have not received any reimbursement, I would appreciate that you do the needful asap and inform me when done, before i bring this matter to court and start a lawsuit on this, Your deadline is tomorrow Your urgent action...

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ComplaintsBoard
S
3:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Consumer Genetics Fraud

The early gender test said boy and I had a girl. I tried to get my money back per their refund policy by turning in the copy of her birth certificate. They would not return calls or emails and did not send me my money back. Finally after filing a complaint with the BBB they sent me an email that said they could not give refunds at the moment due to "financial restructuring" . IT'S A SCAM. DON'T GIVE THEM YOUR HARD EARNED MONEY!

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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9:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company claims to determine the gender of your unborn child after 10 weeks of gestation with blood samples, testing for male/female DNA. They incorrectly predicted mine and when I sent in the hospital confirmation to exercise their money back guarantee policy, they have not responded. It's been 2 months since I provided this documentation and still...

Read full review of Consumer Genetics and 6 comments

Is Consumer Genetics legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Consumer Genetics to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Consumer Genetics is known for their high standards and safety. If you're thinking about dealing with Consumer Genetics, it's wise to check how they handle complaints.

Consumer Genetics earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Consumer Genetics. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Consumer Genetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Adult content may be available on consumergenetics.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Consumergenetics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The consumergenetics.com may offer a niche product or service that is only of interest to a smaller audience.
  • Consumer Genetics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Consumer Genetics complaint handling

Consumer Genetics reviews first appeared on Complaints Board on Jun 6, 2011. The latest review Cannot have the refund was posted on Sep 7, 2015. The latest complaint Fraud was resolved on Apr 26, 2012. Consumer Genetics has an average consumer rating of 2 stars from 3 reviews. Consumer Genetics has resolved 1 complaints.
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  1. Consumer Genetics contacts

  2. Consumer Genetics phone numbers
    +1 (408) 789-6864
    +1 (408) 789-6864
    Click up if you have successfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number 0 0 users reported that they have successfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number Click down if you have unsuccessfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number 0 0 users reported that they have UNsuccessfully reached Consumer Genetics by calling +1 (408) 789-6864 phone number
  3. Consumer Genetics address
    1951 Colony St. Unit T, Mountain View, California, 94043, United States
  4. Consumer Genetics social media
Consumer Genetics Category
Consumer Genetics is related to the Medical Negligence and Deficiency category.

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