Overview of Rotech Healthcare complaint handling
54 Rotech Healthcare reviews first appeared on Complaints Board on Sep 24, 2009. The latest review Returning equipment / billing error / machine never serviced was posted on Jun 3, 2022. The latest complaint cpap inproper billing was resolved on Jul 21, 2020. Rotech Healthcare has an average consumer rating of 1 stars from 54 reviews. Rotech Healthcare has resolved 4 complaints.
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Latest Rotech Healthcare’s complaints
To whom it may concern; this message is for Rotech headquarters complaint dept. My Rotech acct#6620202; my name is diane Johnson-gaffney. I am writing this complaint because of the incorrect billing and to return the equipment. Customer service is very rude and constantly transfer the calls and refused to pick up the equipment that they delivered to me. I...Read full review of Rotech Healthcare
First of all my complaint started in april of 2022. My husband is on oxygen 24/7 we recently received a portable concentrator and it could be used with or without plugging it in. But the first time my husband used it the batteries kept falling out. Luckily i brought a bottle with us as well. So i called and asked for them to send a new one. Well today we...Read full review of Rotech Healthcare
I keep calling and calling for Rotech to bill the right Aetna account and they keep billing my Aetna from my work account. I no longer work at Capital Health and have a new Aetna number. I have called at least 10 times and this problem has not been resolved as yet. Please have someone call or email me that knows how to fix this. I am tired of calling repeatedlyRead full review of Rotech Healthcare