Romano's Macaroni Grill reviews and complaints 1
View all 55 complaintsRomano's Macaroni Grill - terrible service multiple times!
Hello,
I started going to the Macaroni grill in Huntington Beach several years ago and the service has gotten progressively worse.
A few months ago I went with my wife and five-year-old daughter. We were seated around 8PM and nobody served the table, literally not a drink order or anything else, for over twenty minutes, so we left. And there were other people in the restaurant so it didn't make any sense.
Tonight, my five-year-old was starving after a long day and we arrived around 8:45PM. She loves the spaghetti at the restaurant so we decided to try it again. We waited for 1 hour for our food and finally left. I went through a drive through to feed my five-year-old. Not a big deal, but when you starve my child pretending that you provide food and drink, that's when I start to get upset.
If you aren't going to actually be open to serve customers during hours that you pretend to be open, as an example, the door is open and you are seating people, then just close your restaurant. It's really deceiving when you seat people at a table and then don't serve them drinks or bring food.
My suggestion is close your restaurant in Huntington Beach.
I'm not going back.
[protected]@vegatechcommercialgroup.com
Latest Romano's Macaroni Grill Reviews
Salty food - blood pressure killer Gift card not accepted ervice and foot Corona ca macaroni grill marisol manager and food Lack of quality of food, service, and again foodGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!