CB Casual Dining Romano's Macaroni Grill Complaints #22-41

Romano's Macaroni Grill Reviews and Complaints

Romano's Macaroni Grill review: Refused to issue refund for

JBTem of Temecula, US

Jan 02, 2021 6:04 pm UTC

Romano's Location on 41221 Margarita rd Temecula CA 92591 on 12/31/20 refused to give me a receipt or any proof of credit for food that I requested to be cancelled due to the very long wait, I repeatedly asked the cashier then the manager to give me some type of receipt that they have reversed the charge but I kept getting told to just "take their word for it" that the credit will be issued in a few days. I was then ignored and rudely turned away after I insisted this is wrong business practice and is borderline theft to a customer.

Desired outcome: Credit still not issued, cashier who disrespected me verbally and out loud without any fear for the supervisor who was right there should be disciplined

Keywords:

ca cancelled cashier credit food location manager margarita rd receipt temecula wait

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Romano's Macaroni Grill Contacts

Romano's Macaroni Grill phone numbers

+1 (888) 472-2195

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Guest Relations

+1 (855) 864-1702

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Head Office

Romano's Macaroni Grill emails

marketing@macgrill.com

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Support

Romano's Macaroni Grill address

1855 Blake Street, Suite 200, Denver, Colorado, 80202, United States

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Jun 08, 2026