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RHB Bank Berhad / RHB Banking Group Customer Care Service

130 Reviews

RHB Banking Group

Level 6 Menara AA,Jalan Tun Razak
Kuala Lumpur
Malaysia - 50400

Customer Support Phone Numbers

1300 88 9980(Insurance Services)
17 7
+60 392 068 118(Overseas and West Malaysia)
23 35
+60 82 276 118(East Malaysia)
9 13
+60 321 803 000(Insurance Services)
3 0
0 0
+855 23 992 833(Cambodia)
0 1
0 0
+852 25 251 118(Hong Kong)
0 0
+62 212 598 6888(Indonesia)
0 0
0 0
+66 21 268 600(Thailand)
0 0
0 0
+60 392 068 088(Malaysia)
2 4
0 0
+855 23 991 822(Cambodia)
0 0
0 0
+852 28 100 908(Hong Kong)
0 0
+62 212 598 6777(Indonesia)
0 0
0 0
+66 21 268 601(Thailand)
0 0
0 0
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 4:30 PM
SatClosed
SunClosed
Brunei
Unit G.02, Ground Floor, Block D, Kompleks Yayasan Sultan Haji Hassanal Bolkiah, Jalan Pretty, Bandar Seri Begawan BS 8711, Negara Brunei Darussalam

Cambodia 
№263 Ang Duong (St. 110), Sangkat Wat Phnom, Khan Daun Penh, Cambodia 

China
Suites 4005, CITIC Square, 1168 Nanjing West Road, Shanghai 200041, China

Hong Kong
12th Floor, World-Wide House, 19 Des Voeux Road, Central Hong Kong

Indonesia
Plaza CIMB Niaga, Lantai 14, Jl. Jend. Sudirman Kav.25, Jakarta Selatan 12920

Laos
№ 01, House № 008, Kaysone Phomvihane Road, Phonxay Village, Saysettha District, Vientiane Lao PDR

Myanmar
№ 0411, 412 and 415, Level 4, Strand Square, № 53, Strand Road, Pabedan Township, Yangon, Republic of the Union of Myanmar.

Singapore
90 Cecil Street, № 05-00, Singapore 069531

Thailand
15th Fl./18th Fl., M.Thai Tower, All Seasons Place 87 Wireless Road, Lumpini, Pathumwan, Bangkok 10330, Thailand

Vietnam
Room 1208, 12th Floor, Sun Wah Tower, 115, Nguyen Hue Street, District 1, Ho Chi Minh City, Vietnam. 
Plus

RHB Bank Berhad / RHB Banking Group Complaints & Reviews

RHB Bank Berhad / RHB Banking Group / no proper procedure

Mo
Mohamed Adam on Aug 17, 2018

I come to rhb raja uda to open an account because of my company is using rhb. They insist i need to have a letter to open an account although i can deposit any amount of money just to open an account. Then the person in charge said that my company have a session that they come to my...

RHB Bank Berhad / RHB Banking Group / credit card and feedback

Ma
mazellim1 on Aug 13, 2018

last year I applied for an increasing credit limit. no one ever responded to me . when I made a complaint they called to say they will submit it for me again but I didn't apply again. A year later I went into the branch and applied as my salary increased again and no one called me back. a...

RHB Bank Berhad / RHB Banking Group / asb

Ha
haqueem aron on Aug 11, 2018

Around 5 years ago, i go to rhb permas branch to make asb loan 50k. I don't get infomation about my loan approve or not. No staff or bank officers inform(no call or letter at my address home) me that my loan approval already. Now i got call from collector (rhb) said that i need to pay for...

RHB Bank Berhad / RHB Banking Group / personal financing

Ro
Rockefeller andTheScene on Aug 10, 2018

I have received an approval for personal financing on 1/8/2018 and according to the akad (agreement) received, the disbursement will be settled within 2-5 days. Now it's been more than 7 days. I have called rhb many times to request my loan to be settled asap as it's a VERY URGENT matter...

RHB Bank Berhad / RHB Banking Group / asnb transaction

Il
Ilyyana Rahim on Aug 9, 2018

1. I came to Seremban 2 branch to withdraw my asb accounts and deposit back to RHB Bank accounts. But unfortunately the staff said ‘sorry, ASNB transaction already closed. Will open back at 2.30pm'. Do you think we all of your customer have so much time to come there? 2. Today, i came back...

RHB Bank Berhad / RHB Banking Group / easy rhb personal loan

Mi
Mimi Shazwani on Aug 7, 2018

Saya Mimi Shazwani Binti Abu Bakar, nombor IC 881030-56-5882 ingin melaporkan berkenaan agensi kutipan yang tidak beretika kerana telah memberikan maklumat nombor akaun dan nombor IC sy kepada ex colleague melalui panggilan dan juga SMS. Ex colleague saya bernama Nabila telah memberikan...

RHB Bank Berhad / RHB Banking Group / internet banking

Hn
hngee on Aug 5, 2018

Hi, I have tried 5 freaking times in different months to use your instant transfer via online banking. But the stupid instant transfer is always failed! Because of this, I wasted my one hour just to wait for your branch staff to check with your call center staff whether your internet...

RHB Bank Berhad / RHB Banking Group / potential scam call

Ak
Akid on Jul 30, 2018

I received a phone call from 011 3946 293 claiming that I have an outstanding payment for a personal loan with RHB Bank. I have no recollection of memory of applying and/or obtaining a loan in general or a personal loan in specific from RHB Bank. When the caller requested for my full name...

RHB Bank Berhad / RHB Banking Group / bank

Kz
KZ Ooi on Jul 25, 2018

Yesterday I go to RHB Bank Bayan Baru Penang to make a saving (Joint name- either Or withdraw). I was refuse and refer to a rude officer Mr Amil (possible spelling error) who insisted that my bank book must be signed by the other signatory before I will be allowed to withdraw and not one...

RHB Bank Berhad / RHB Banking Group / call center/customer service sucks

Af
afiq on Jul 19, 2018

Just wanted to asked about my internet banking activation that's all.I have been calling almost 10 times and each time calling i have to listen to 6 minutes of repeating shit or advertisement and ended up telling me to try again later. 10 fucking times for every 6 minutes average cost me...

RHB Bank Berhad / RHB Banking Group / fd placement

Fr
Frustrated Polla on Jul 8, 2018

Last few months, i went to RHB Centre HQ to place FD, knowing that there was a promotional rate. However, i was told to come back 2 hours later due to person in charged was out for break/lunch. I was really puzzled that, do u mean there is no other staff to handle it? I see there are other...

RHB Bank Berhad / RHB Banking Group / efd

Je
Jesse ThePenguin on Jul 5, 2018

I cannot withdraw the eFD on RHB website. I placed the FD when there was a promotion. When it comes to maturity, I could not withdraw it on RHB online banking because the eFD was automatic renewal with the low interest rate. I'm now studying overseas for sure I can't go to withdraw the...

RHB Bank Berhad / RHB Banking Group / service

Am
amirra on Jul 3, 2018

I went to RHB alam avenue shah alam to open personal account for my new job, first come to counter 1, but the girl pass me to another counter which is counter 9, after i go to counter 9, the girl at counter 9 said need to go to counter 8.That time counter 8 got customer, then they hold me...

RHB Bank Berhad / RHB Banking Group / complaint on the delay of interest given for efd

Le
LeeHuiShan on Jul 2, 2018

I had performed efd and the maturity date is 2 july 2018. However, the interest is not reflected on 2 july 2018, it causes me unable to withdraw the fd, because I will lose all the accumulated interest since the date I place the fd. It is only reflected on 3 july 2018. This means that, the...

RHB Bank Berhad / RHB Banking Group / disappointed with the service of malay staff

Vi
Vithra06 on Jun 21, 2018

Hi I'm Pavithra.. Here to complaint about a Malay male staff of the Rhb Bank from Bahau branch was so unsatisfied. This guy even don't know how to treat the old age people and even don't know how to treat or even give a greet to the client as well. His attitude really make me so...

RHB Bank Berhad / RHB Banking Group / Housing loan / sms legal action from collection department

Ab
Abdul Karim Bin Mohamad on Jun 21, 2018

21/6/2018 1513pm I have receive sms from 66300 mention that my instalment 2 month due and RHB has institute legal action against me. This is cause I panic. I have bank in before raya one month payment. This is consider threaten customer. When I check, only one month past due. I have plan...

RHB Bank Berhad / RHB Banking Group / misleading customer

El
ElspethTan on Jun 19, 2018

- 19 June 2018, Tuesday - We went to the bank because we want to apply for a Fixed Deposit with an amount of RM 25, 000. At first, we were not with any cash or any cheque because we want to know the details of the different kind of FD first. -Then, a staff, Thurgaah Perumal @ Shetty, approached...

RHB Bank Berhad / RHB Banking Group / complaint about gst charged

Sh
Sharon Wong on Jun 18, 2018

Dear Sir/ Madam, Good day to you! I would like to make a complaint about RHB Bank Berhad charged for GST on June. Complaints attached to shows the subject bank still charging GST on June to customer. Customer services was promised will revert back and return however, no any reply after 5...

RHB Bank Berhad / RHB Banking Group / incompetent customer service

A9
a999 on Jun 17, 2018

I had 2 failed bank transfer from oversea. What I need to know is, how can I make this transfer successful. I have received payment from overseas successfully for years with no issue. I emailed the customer service for the first time. 3 days later, I received a call (while I am still in...

RHB Bank Berhad / RHB Banking Group / sales bad attitude

No
Noodoc Jess on Jun 14, 2018

I urge that you all look into this. Humiliation is unacceptable. It's happen on mytown ground floor, rhb credit card roadshow on 14/6/2018 time 15:06.. Your sales rep throw me a word "you so fat after I reject his credit card order politely. "critism is often a veiled of honour" yet the...