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RHB Bank review: Bad service from RHB - KLCC

Annie Ng of Petaling Jaya, MY

Oct 04, 2023 1:01 am EDT

Verified customer

Featured review

1. Re-activation of bank account: Call customer service to understand what documents and form needed for re-activation our company bank account. Went to the counter for submission after done prepare all necessary documents, tell me the letter format wrong. (Format get from bank) Went second time tell me the form had been update, form i using is old format (Form also get from bank), need use new format. Went 3rd time, tell me still need additional supporting documents for the submission. Hello, can you guys tell me all in 1 times and don't make me run here so many times just for the same matter?

2. Done submit the letter for change of Office's address. (The rubber stamp address also change) for 1 years plus. Currently want update our online access user, tell me must use the old rubber stamp with old office address. Hello, before this we submit other form and letter also using new rubber stamp with new office address, and now suddenly tell me must use old rubber stamp with old office address.

Seriously can you guys be professional little bit? I went to other bank settle this kind of matter no need waste us so much time. Only RHB can be so pattern like this. Settle 1 issue need run to bank for more than 2 times. (I am not the boss of the company, i just a worker, i need run here run there just because of your guy pattern a lot)

I recommendation, don't think to open RHB for your company, you will regret soon.

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RHB Bank Contacts

RHB Bank phone numbers

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Vietnam

More phone numbers

RHB Bank emails

customer.service@rhbgroup.com

100%
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Support

taufik.albar@rhbgroup.com

99%
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finance

felix.loh@rhbgroup.com

94%
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More emails

RHB Bank address

Level 6 Menara AA,Jalan Tun Razak, Kuala Lumpur, 50400, Malaysia

RHB Bank social media
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Sep 29, 2025
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