deduct my saving without inform me
I'm Miss Tay Wern Nar from Penang Air Itam. Last month
RHB call me promote about RHB insurance and they say they will send me the
insurance policy then just see whether I want proceed or not. But these few days
I check my saving account in RHB and it was deduct the amount of my saving
account without send me any insurance policy. I feel it was unfair as I do not
clear about the information of insurance and payment then RHB already start the
payment without any information to me. By calling I do not clear about the
information yet as well and I got ask whether will send me policy will just
start payment that time RHB say yes. I trying to call RHB insurance but no one
pick up my call and I call to RHB customer service they keep on ask me call
another no. I call to many RHB no and lost many credit about it. I go to
Kuantan Branch and notice many customers also facing same case like me. So I
would like to request RHB please return the money that deduct in my account.
Total is about RM200. I hope this email will get RHB respond and for your
information I got send email to RHB but did not get any respond for it. I
quite dissapointed about RHB and I hope this would not happen anymore. Thanks.
Hope to heard from you soon.
The complaint has been investigated and resolved to the customer’s satisfaction.
scam
I walked into an interview with a radio station, and all of a sudden I am approached by this man that says he can get me a job, because the station takes a while to get back with me, thought he was doing me a favor. He's the executive of RHB Marketing in Fort Wayne, IN. My interest is in radio, he said that there is a station hiring down the road, and that he'd be more than happy to get me a job...if...I forked over 200 bucks. I told him yeah sure...then left, and never went back. RHB Marketing is an absolute scam, like any job placement firm, who wants people out of work to fork over money...for information about jobs!? Don't make me laugh, Randall Brubaker and company I hope one day you actually get a soul and heart.
Randy Brubaker is the same hack who owned a bar on The Landing in Fort Wayne and closed it, skipping out on his employee payroll responsibilities.
Pls improve your service
Date: 4/07/10 (Saturday) Venue: giant hypermarket bandar bukit tinggi klang Time: around 10am I’m one of the rhb saving account holder since 2007 without atm card. I opened my account at jalan stesen klang. I never withdraw my money until today I feel wanted too…but… the rhb indian lady at the counter with roughly said “ how u going to withdraw money for...
Read full complaint and 28 commentscar towed without notification
To whom it may concern,
My intention for writing this letter is to know more better about customer right. I have car loan with rhb bank. I had paid monthly without any delay for 3 years: early this year, I trade my car with new car and I left my old car to agent to sell it. After a few months, I apply a personal loan from local bank; however I got quite surprise news from them which told me my name has been blacklisted due to unpaid of car installment for 4 months. I checked it out my car status with rhb and I discovered my car had been towed to rhb garage for a few weeks ago.
My questions here are:-
A) why i’m not been notify?
B) why rhb can not give phone reminder or warning letter before proceed to action?
C) what is rhb procedure to tow customer car?
Thanks in advance for your attention and look forward to hearing a good feedback.
Regards,
Abq
Wrong card issued, no human contact at support
I applied for a Tesco-rhb credit card two weeks ago, and this week i received a platinum rhb credit card, which is not what i wanted. I called the rhb service line, which put me in line listening to their ads for more than 10 minutes, after waiting for so long, a message said all operators are busy, please call back later. So i tried another number, and this number is a joke, no message even to acknowledge the presence of the customer, just listening to ads ads and more ads until the message to tell me to call back again! It was getting late and i decided to try the next morning. Next morning is the same thing, wait wait and wait. So i decided the call the local branch no. in ipoh, to my surprise...the lady customer service officer just said...all banks are like that! I was so angry and fed up!
(in fact, ambank service is much better, they call me everytime i make a large transaction on my credit card to verify the transaction, their phone line is much answered much faster too... so now thinking about it... i think i will cancel all my rhb accounts and cards and switch to ambank!)
No payment
Bill transaction reference -0428fsgc2100458
today 24.10.2020,,,,,
for last two weeks, our company asr agro foods - india, send many mails to rhb customer service mail, but still the problem not rectified, (no response)
our remmiting bank also send many swift message to rhb bank for that also no reply from rhb bank,
for dp (documents against payment)-urc 522 rule —
on believe the rhb bank only, exporter send the documents to that bank, but they itself doing wrong works,
as per international trade rule - urc 522, they have to collect the payment from importer, then release documents, otherwise return the original document //
But this rhb bank without collect the payment, release the documents to importer,,
usd 22700
Bill transaction reference -0428fsgc2100458
dear sir/mam
sub - for dp payment documents - without collect the payment rhb islamic bank berhad (680329-v), release the documents to 4 th empire trading sdn bhd - (1277014-p), - usd 22700
please find the attach details
find the attach swift message from our bank to buyer bank for non - payment (still no reply from rhb) and container release document
our company export indian ground nut kernels-20mts to 4 - th empire trading sdn bhd malaysia, under documents against payment terms (dp) condition, for value-usd 22700,
after the shipment, on 18.09.2020, our company asr agro foods send the documents to rhb islamic bank berhad (680329-v) malaysia bank through axis bank ltd bank india for collection of usd 22700 (dp payment)
bank send the documents rhb islamic bank berhad (680329-v), by dhl - waybill no — [protected] (dhl) on 21.09.2020
without collect the payment from 4 th empire trading sdn bhd - (1277014-p), rhb islamic bank berhad (680329-v) release the documents on 24.9.2020 (25.09.2020) to 4 th empire trading sdn bhd..
4 th empire trading sdn bhd - (1277014-p) deliver the cargo form customs on 25.09.2020,
But still the payment not received to my account,
need the payment status and justice
Details -
buyers bank a/c details — buyer address details
Rhb islamic bank berhad (680329-v) 4 th empire trading sdn bhd - (1277014-p)
lot g-04, ground floor, bangunan 2b-2-3, jalan rawang mutiara,
kwsp, no.5, jalan raja laut, wilayah 3 rawang mutiara, 48000 rawang,
persekutuan, 50350 kuala lumbur selangor, malaysia.
account no:2-[protected]-3 contact person:mian +[protected]
swift code: rhbbmykl +[protected]
documents details —
Doc courier no -[protected] (dhl)
Invoice no — - asr/pl-012 dt 03/09/2020
Value — usd22700
Country — - malaysia
indian exporter bank details —
bank details — axis bank ltd
no-169 jn road, thiruvallur -602001, tamillnadu, india
Ca. a/c no. — [protected]
swift code : — axisinbba30
Pls guide asap
By
Asr agro foods
No 7 c.v. n. salai,
Near water tank,
Tiruvallur-602001,
Tamil nadu, india.
+91-[protected]
The Hell of Customer Services, It say i have a declined transaction and them block my accountt, when i try to solve it, and every time i call it which is around 7-10 mintues, and get "suprise" respond with "our agent was busy, please try again later", this was crazy on it i spend around RM5-RM10 worth call for solve all this question... sadly about this banks
RHB deducted more than 80 $ for transfer 1940 dollar from middle east, the highest rate in the world
please consolidate with me to argue their action
Guess what RHB bank in 2018 ! I used my Debit Card to purchase an item online with United States based company and wallah "card is declined" . The same day I asked the bank counter about this problem he said there is no problem about the card and he said check my internet line. I tried to complete the payment same day and still "card is declined"
This is the service and representing the nation's economic in tilt status!
To: RHB Bank, Malaysia
To the attention of the RHB Management
Reference: RHB Mortgagee Sales for Property @134 Joo Seng Road, Singapore
We would like to highlight to your good self and the RHB management about an unethical issue that we've encountered with RHB Bank Singapore (Loan Recovery Department) regarding a RHB Mortgagee Sales for Property @134 Joo Seng Road, Singapore 368359.
In fact the property had already gone through 2 stages of auctions conducted by an Agent namely Edmund Tie Singapore (Joy Tan Auctioneer) but sales had not been successful so far.
At time of the 2nd auction, we've then approached the Agent to negotiate a private treaty and proposed to offer the property at S$10.8 million with an evidencing 1% cheque to request presented to the Agent for the purchase of the said property.
RHB later responded that our offer S$10.8 million was rejected but instead RHB came back to the Agent a final counter price of S$11 million.
At the final counter price of S$11 million, we've accepted to purchase the and instructed our lawyer UNILEGAL to process the legal correspondence with RHB lawyer Shook Lin & Bok.
As the lawyer to lawyer were actually in the midst to negotiate the term and condition, RHB Singapore Recovery Department claimed that they have got another slightly better offer and suddenly declined to sell the property to us.
We've tried many attempts to negotiate with the RHB Recovery Department head
Mr Tiang Chong Lin and Senior Relationship Manager Mdm Alicia Chua but failed
to do so.
On 29 June 2018, RHB Recovery contacted me that RHB proposed that we should go for a bidding at the lawyer office together with the other competing buyer.
In view of such unfairness, we've rejected their proposal and choose to write to
RHB Bank for a better justification before we pursue the matter to our Singapore
Government relevant agency, the Monetary Authority of Singapore or even all out
to the social media etc.
We could never believe that a BANK would prefer to neglect the integrity and trust just because to gain a little more interest.
Since RHB had committed to sell the property to us, we should be given the priority
to complete the Sale and Purchase. RHB should give us a dateline to close the deal
before offering the sale of property to another party.
We really hope that the reputable RHB Bank Malaysia CEO or some relevant persons can help to resolve this problem.
I can be contacted by mobile +65 [protected] and email wong@castorwheel.com
Thank you for your kind attention.
Best Regards, YP Wong
Managing Director
CASTOR & WHEEL SINGAPORE PTE LTD
Went to a branch in Bangi to close my account that day. Their service is a joke. When my turn came after my number was called and I approached the counter, another customer was still being serviced at the counter. I was given "half" a counter, and I could practically hear the other customer's details, her transaction and so on. The lady at the counter was Ms. Tan.
After that, they couldn't even handle my request, which is another joke. I have to request to see their manager.
The only thing good about this bank is that their debit card looks cool.
Why not the owner sell off this bank if he is not interested in providing Serious banking service.
I called RHB's customer service to ask in the status of my fire insurance under my housing loan. Not only it is extremely difficult to get through the customer service line, its also a miracle if your line doesnt get cut off.
Of course, their standard reply was ' we will have to check with HQ and will call u back within 7 working days'.
SERIOUSLY RHB? 7 working days just to find out a status? Other banks are way more efficient and will typically revert within ONE day.
It seems as though RHB stores everything manually!
RHB, u guys need to buck up coz it really looks like u folks have taken 10 steps backwards!
Yes..RHB Bank was very bad service. At 1.8.2017 I personally came to their branch which located at Inanam Taipan Kota Kinabalu and fill up the form for company acc statement. The staff said it took one day to get the statement. And they promise to email me the statement. But until today 10.8.2017, no email i received from them. They even not call me. I tried many times call their customer service but it takes almost 10 minute just to get talk with the operator. I dont understand why this customer service using ads ads and ads so many ads.
Im very very upset with their service. I will terminate my acc with them.
rejected transaction
I would like to complain about rhb bank malaysia. I attempted a cash withdrawal at an atm kiosk in giant hypermarket, usj 1, subang jaya, selangor malaysia on 02 february 2010 at 19:43 hours to withdraw rm300. Unfortunately, the transaction was rejected and I was produced a receipt confirming the rejection. Without much suspicion, I proceeded with a second...
Read full complaint and 18 comments
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Exactly the same thing happened to me, wondering why they can start charging people without any signature or even email or whatever it is black and white stated, and claim that the conversation considered as a valid agreement. Not sure how many of us encounter the same problem. Not really asking for refund, Just wondering is this the right way to make money?
Also same like me...then i call rhb insurans and they say cannot refund my money back..very dispointed..
your case same like me..how come they do like this without our permission or even a signature from the customer?who know where i can do a report about this case?i really2 mad about this matters...