Starting renting this TV in June of 2019 from RAC, was told on day of first payment that my payments would be every two weeks. The following Saturday RAC shows up at my house and says they need a payment. First off who does something like that walks into someone's garage knocking on the door? Second off the payments were supposed to be every two weeks. I went ahead and paid them because I did not know what else to do. The following Saturday I got a rude phone call from Joseph at RAC wanting payment again; I explained to him what I thought I agreed to and he said know that they never changed it to two weeks. So did I just make this up? Called them last weekend and told them to come pick up there tv; Luis the female manager was like why and I told her everything that had transpired to make me want to send the tv back and she said I'm sorry please keep it and we can make the proper arrangements. After speaking with my husband we decided we still didn't want to deal with these people that were harassing us anymore. So I called her back and said come and get it. Luis told me that someone would pick it up and no one ever showed. They called me all week this past week while we were on vacation every day from mon-fri. I told them yesterday come pick it up sat, well they wanted it to be on there time and I said no. You pick this tv up on my time at my convenience or don't bother coming by. They were told to call me on there way. At about 5 in the evening I here this loud bang about 9 times. It was to guys from rent a center banging on my front door. They never called they were standing a stool just banging. This is ridiculous, never have I experienced such rude people in my life. This company and its employees clearly have no self regard for the public. I will not ever use RAC again or even recommend them to anyone. In fact I will be letting everyone I know to stay away from the Longview store especially, because they were nothing but pure rude trash. May even consider a lawyer at this point. Thanks for the read.