Renewal by AndersenNot trustworthy Information

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a verified customer
Verified customer

As a subsidiary of Andersen Windows & Doors, RBA has several functions.
1) They manufacture replacement windows for their own list of privately owned franchises that have names like Renewal by Andersen of the Hudson Valley & Huff N Puff.
2) They manufacture a replacement window and a new construction window (The Andersen 100) for a list of privately owned construction companies located in most areas of the country.
3) They manufacture a replacement window and a new construction window (The Woodwright) that is sold in all the Andersen retail outlets in the country.
The franchises charge the most and have the high pressure selling. The Andersen 100 costs 1/4 of the cost as a franchise window while The Woodwright costs 1/2 the cost of the franchise window. The Woodwright anyone can install (Andersen even provides instructions) while the 100 and the franchise windows must be installed by the retail outlet. The Woodwright is a wood frame window with Fibrex (wood composite) on the exterior and the 100 and the franchise window are all Fibrex. With just a few slight differences in manufacturing, the 100 and the franchise window are basically identical.
The franchises market themselves as the "exclusive" replacement window division of Andersen Windows & Doors.
This is false and misleading marketing.
RBA manufactures replacement as well as new construction windows.
RBA sells to not only to their privately owned franchises but also to other construction companies as well as to thousands of retail outlets (like Home Depot) nationwide.
RBA has only one exclusivity - their privately owned franchises have an exclusive territory to sell RBA franchise windows in.
RBA makes no patio door nor entry door. The franchises sell Andersen (main company) doors just like thousands of retail outlets nationwide. The franchises also sell Pro Via entry doors without informing the customer it is a seperate and privately owned company that has an extensive marketing and distribution system of its own.
With The Woodwright being stronger and more attractive, less expensive, no high pressure selling and install friendly, I see no reason to give your hard earned money to a franchise that misrepresents who they are as well as what they do. Stay away from RBA franchises.

Responses

  • Wi
    windowman Apr 14, 2014
    This comment was posted by
    a verified customer
    Verified customer

    NEWS FLASH -The supposed sale has been changed. It is now - buy one window and get 50% off the second window. As to why the change, I assume my post played a part. However, here is the new dynamics -
    Normal - 2 windows @ $1500 each = $3, 000 less 25% =$2250
    New Sale - 2 windows @ $1500 each =$3, 000 less 50% of $1500 ($750) = $2250
    WOW, WHAT A SALE!!
    Stay away from this franchise

    0 Votes
  • Wi
    windowman Mar 31, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Currently, Eric Menkowitz, the owner of Huff N Puff and Renewal by Andersen of the Hudson Valley (Fishkill, NY), is promoting his windows on the radio. He is promoting buying one RBA window at retail and then buying a second at 40% off. This sounds good except it is NOT, I repeat, NOT a sale. He generally discounts his windows 25% so this supposed sale is actually more expensive than normal.

    Example - 2 windows @ $1500 each = $3000 less 25% = $2250
    2 windows @ $1500 each = $3000 less 40% of $1500 ($600) = $2400
    STAY AWAY from this franchise. Go to Andersen retail outlets like Home Depot, Williams Lumber etc and get a better Andersen replacement window (The Woodwright).at a significant lower and HONEST price.

    0 Votes
  • Wi
    windowman Apr 12, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Dear Linda:
    Here are your two major mistakes:
    1) You signed in as a male - wrong gender
    2) This company - Huff N Puff - does not sell and install windows in the area you live, Wappingers Falls. In fact, it would be illegal if they did.
    With the username of " gods honest truth " these two lies as well as many more that are in your post should make you cautious walking outside in a thunderstorm.
    I do have a question for you. Please think about your response as long as necessary.
    Is it an inherited trait that the woman of your family look like blow fishes or is it only your sister Elsa who has this problem?

    0 Votes

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