The complaint has been investigated and
resolved to the customer's satisfactionResolved Renewal by Andersen — Don't Buy Renewal by Andersen Windows
resolved to the customer's satisfaction
I have just spent a frustrating 6 mos trying to get quality replacement windows in my house. Short story, I was charged $15, 000 for 10 windows, and they are worse quality than standard Andersen windows that you can get from Home Depot for less than $500. The temperature is about 10-12 degrees Fahrenheit colder at the base of their window-the windows are leaky and drafty. They look like crap with glued and stapled vinyl covering the old wood frames that they said they would replace. I have tried to get them to renegotiate the price to one that is more equitable for what they installed but got nowhere. Now I'm headed to litigation. Save yourself the trouble and don't buy Renewal by Andersen. They're a predatory company. They promise you quality work, but I'm left with glass and debris covering the property.