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Champion Windows Customer Care Service

Champion Window Manufacturing & Supply Co., LLC

12121 Champion Way
Cincinnati
Ohio
United States - 45241

Customer Support Phone Numbers

Toll-free:
1 877 424 2674 5 7
Mobile:
+1 888 296 7788 0 0
Additional Contact Address
19406 68th Ave S,
Kent, WA 98032
 

Champion Windows Complaints & Reviews

Champion Windows / Vinyl siding

Ge
Gerald Bunting on May 26, 2017
This company provides zero customer service. The project started a day late and then there was excuse after excuse why hardly anyone showed up to do the work. A project that should have taken 4-5 days ended up taking 11 days. It was clear that the Champion installers were working at...

Champion Windows / Unethical behaviour and product still not completed

Ja
JayWD on Jan 29, 2017
To whom it may concern, Which with Champion Windows, no one there is concerned. So, this is to warn everyone else who might be thinking about using this company. DON’T!!! My wife and I decided to use Champion Windows of Atlanta to get 19 new windows installed in our home. One of the main...

Champion Windows / Replacement of screen door with extra large dog door in it.

Di
Dissatisfied345 on Nov 30, 2016
Screen door stopped rolling properly in May 2016. Called Champion in Tulsa, OK where we bought our windows and doors in 2012. First said shorthanded, so we removed the screen door and took it to them to have them to access the problem. After several weeks called them to find out the...

Champion Windows / Windows

Lf
Lfschultz on Aug 2, 2016
My father is in his late 80s. He replaced all his windows in order to clean them easier and avoid a ladder. The windows keep falling out and now he is climbing a ladder to wash them. We have called mutiple time and have been told he will need to pay $99 dollars for them to even come look...

Champion Windows / Replacement Sliding Glass Door

Mt
MTifannie on Jul 29, 2016
We had our whole house replaced with Champion Windows, 9 windows and 1 sliding glass door. In 2015 the sliding glass door fogged over and was almost I impossible to open and close. They ordered a replacement door which came in around January 2016. Understandably it couldn't be replaced...

Champion Windows / Misleading statements, atrocious customer service, rude

Fr
Frustrated in Pittsburgh on Jun 17, 2016
Ordered two window replacements in late April 2016. Both salesperson and window measurer told me the windows would be ready for installation several weeks earlier than was stated in my contract (6 weeks). After 4 weeks, I called the office to inquire about installation and was told the...

Champion Windows / Windows lose their seal

Jo
Joseph Tallerson on Jan 16, 2016
I do not know the cause, I believe that when the windows lose their seal whatever chemicals they use become visible. Suffice to say, we had 20 windows replaced and over half looks as though someone has smeared crisco all over them. It reduces the appearance and home value. We spent over 10...

Champion Windows / Lack of service

Re
Reviewer34712 on Oct 25, 2015
sale rep promise windows to be install 4 to 8 weeks. sale rep called me at end of the 10th week to inform me that champion could not make windows as was stated in contract. it took an additional 4 weeks for champion to return my down payment and that was only after i issued a complain to...

Champion Windows / Replacement Windows and Back door

Mi
Mike Bergen on Oct 20, 2015
This company is horrible with little to no customer service. We purchased their windows and from day one we had air leaks and then water started to come in through the bottom. When we called they took our information and took weeks to come out and when we discovered the sashes leaking they...

Champion Windows / Patio Room

Dd
D&D on Oct 2, 2015
We had a patio enclosure that replaced a screened in porch completed by champion. The sliding door screen was spent at installation and the installer said all you have to do is push on it and it'll slide easy and close without scraping. After one year of pushing on this screen door...

Champion Windows / Sun room leaks

Ra
Randy Wright on Sep 21, 2015
We purchased a 12'x30'x6" sun room from Champion in May of 2014. Customer #12144. I do not feel that we were scammed, we were perfectly happy with the salesman. We are ok with the product. Our issue is with the installation and our inability to get resolution. With the first rain we had...

Champion Windows / Buy 2 Rooms get 1 free scam

Re
RefuseToBeTaken on Apr 30, 2015
Advertising "Buy windows for 2 rooms, get an additional room of windows free." I had Champion install two 32 x 64 windows in 2011; I paid $650 each, which includes install and sheet metal trim. I figured with this new deal/offer, I could get two rooms with 2 smaller windows each (32 x 55...

Champion Windows / Treated terribly won't recommend

Mr
Mr. Gold on Jan 10, 2015
Prior to this event I already called and got quotes from a couple of different window companies in the area. Recently, I called Champion Window Co to get a quote on 6 average size windows for my home. Champion sent out two "project managers" and when I asked them for the estimate, they...

Champion Windows / Awful experience , stay away!

Bu
BurnedinKansasCity on Dec 4, 2014
Worst company ever! Absolutely awful experience at every turn!! We asked to be fully indemnified for the large crack put in the driveway by the dumpster. It stretches about 15 feet in total length and is very noticeable on what had been a clean looking driveway. (See attached...

Champion Windows / quality and installation

De
Debra H on Sep 25, 2014
First Name: Debra Last Name: Harris Zip: 47712 Phone: 812-470-1369 Email: ponty302002@yahoo.com Comment: I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and...

Champion Windows / installation and Product

De
Debra H on Sep 22, 2014
I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and all of them came in damaged. Installed unleveled. And cut corners to install quickly to get out of...

Champion Windows / Seal Compromised

Lo
Lorilee222 on May 12, 2014
My home had new windows put in prior to me purchasing the home and the seal is broken on the double pane and they are charging me damn near full price to replace the window. Because I didn't write the check to them for the new windows. Seems like a farce to give lifetime warranty for...

Champion Windows / Product quality & installation

Th
The Kings of Centreville on Jan 22, 2014
7 windows purchased for $7042.00. Three casement windows installed, three crank handles fall off (we were told to not open and close the windows so much), the Lever Locking Mechanisms in each casement is made of cheap plastic which strips after very limited use. One casement was installed...

Champion Windows / bad quality and installation

Tk
tkow on Nov 18, 2013
had a river entering our spare bedroom window installed from Champion, had rep come out and he claims it's a faulty frame not improper installation but also have a problem with mildew on caulking on ALL windows installed from Champion...rep says it's my fault for not cleaning...

Champion Windows / Extremelhy poor customer service

Ex
I called last Thursday (9/5) to complain about the paint coming off the handle of the patio door. I was told there would be a service person at my home on Monday (9/9) between 9 and 12 to replace the handle. At 11:30 on 9/9, I had not heard from the service person, not a phone call, not...

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