Larson Manufacturing Logo

Larson Manufacturing

Having problems with Larson Manufacturing?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Customer Service

2333 Eastbrook Dr.
Brookings, South Dakota
United States - 57006-2838
Mon7:30 AM - 4:30 PM
Tue7:30 AM - 4:30 PM
Wed7:30 AM - 4:30 PM
Thu7:30 AM - 4:30 PM
Fri7:30 AM - 4:30 PM
Sat9:00 AM - 2:00 PM
SunClosed

Complaints & Reviews

Larson ManufacturingLarson aluminum storm doors

I purchased 2 Larson aluminum storm doors from Menard's and they both bubbled within 2 years. 2 10 year old doors are still fine. New doors they make are just crap. Have bought 8 Larson doors total. 6 older doors fine, 2 newer door bubbled and disintegrated with in 2-3 years. Stay away new doors are garbage. Appear to be painted aluminum foil over particle board total junk... No luck with warrenty claim, complained to Menard's. Will no longer buy Larson doors or windows.

Larson aluminum storm doors

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Larson Doors — wrong door, wrong hardware, poor customer service

    Never will I buy or recommend a larson product! After ordering my door on aug 13, 2019, and waiting and...

    Larson Manufacturing — larson door keyed handle

    I boughy brand new handle last year with a brand new door. And a few months later door handle want work and...

    Larson Manufacturing Company — pella storm door

    10/08/10 I purchase a Pella storm door #[protected] Serial #100616. This is the second time the handle ha...

    Larson Manufacturing Companyhide-a-screen replacement screen

    I needed the replacement window and screen for the hide-a-screen storm door. Mine was built in 2006. The model was updated in 2008.
    I ordered the parts. The first one didn't work because it wasn't the right one, I ordered 2 more, one for practice, one to use.
    I spoke to support, she said she was sending one out free of charge. I never received it. I did get the two I paid for.
    On installation day I had to call support because the new screen ends were not correct. I was told that I could no longer order parts using the serial number Required to order parts off my door. The kits I ordered are wrong! They are for the 2008 and later door.
    Why there is not a webpage update stating there is a new model is odd. I guess people just don't keep doors long enough to need replacement parts. (I think Larson allows 10 yrs production parts.

    So I am out the price of the initial screen and window. Then 2 more screen replacements that are no longer usable or returnable. I was told I would get the latest screen for free. (Not Free-I'm not a paid pro, this costs time and money for me)

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free

      Larson Manufacturing CO. — larson storm door

      In July, 2011, I purchased a Comfort-Bilt 32" Highland White Storm Door from Lowe's and had them...

      Larson Manufacturing Companydeterioration of door

      I purchased a Larson storm door because I wanted a high-quality door that would last for years. I am disappointed. First the door handles started to wear badly the first year. I could live with that. The bottom of the door has started to flake like it has moisture inside it. When I touch it, it just peels off. It's more noticeable on the inside of the door, but I can see it crumbling on the outside as well. Because of this defect, I am going to have to replace my "high-quality" door before I can sell my home. I should have purchased an inexpensive no-brand door.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Larson Doors — storm door

        I purchased a Larson storm door a couple years ago. A contractor installed it and things seemed fine for the...

        Franklin

        Larson Manufacturing Company — door size

        I paid 35.00 for a measurement for a Larson's Storm door with pet door On the floor they were 32, 34...

        Larson Manufacturing Companylarson secure elegance storm door

        Larson definitely doesn't stand behind their product. I purchased one of their Larson Secure Elegance Full View Storm Door from Lowes for well over $300.00 and now two years later the closure has failed and they states that's not covered under warranty, actually based on what they are telling me with their so called Customer Service they stand behind very little on their doors. If someone knows of a better built storm door where they actually cover the parts for more than one year please let me know - I will not be buying Larson Doors anymore.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          Larson Doors — storm door

          Bought brand new storm door, and within a month the storm slams shut as the essential part is not working...

          Larson Doors — storm door

          They don't back their product. I was sold a door with a defective screen and they sent me a replacement...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Larson Manufacturing Company — exhausting handle kit replacement and refund experience

          I had a storm door handle break off at a rental property. Tried calling into a representative, but the Larson...

          Larson Doors — poor design and bad advice from lowes

          I custom ordered a Larson Signature Full View storm door from Lowes after discussing with the Millwork...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Larson Doors — hinges fall apart

          This is the second larson storm door that I have purchased. Both times the hinges gave out and fell apart at...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Larson Doors — storm door deterioration

          We have eight exterior doors with Larson storm doors installed. These were bought at local lumber yard...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Larson Doors — failure to honor warranty

          Came home to my outside door flopping around, still latched. The 6 foot tall glass insert had simply fallen...

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Larson Screen/Storm Doorsflawed design

          This is the worst screen door I have ever purchased. I have a screen which rolls up and becomes an all glass door. The first door's screen split along the bottom and when I called for a replacement, the company told me that I would get a replacement screen but I had to install it myself and it was was really easy. I got the screen, it had 9 pages of instructions and it was a two man job. I immediately called Lowe's to complain and they sent someone over and he told me that they sent the wrong screen size. He re-ordered, came back and told me the second screen I received was still the wrong size, upon which I called Lowe's extremely irate and they told me I would get a new door. Fast forward 8 mos and the pistons don't work properly, the door either slams like crazy or stays open halfway through AND from all the slamming, the glass has shifted and I can't latch it closed. I called Lowe's again since I told them when they re-installed that if anything happens again, I am requesting they replace it with a Pella- which I have in the back and works perfectly fine ( which is amazing since I believe it is the same company now). We'll see what happens but stay away from these doors.

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            Larson Doors — will not honor warranty

            My experience was like everyone else's. Larson simply refuses to honor their warranty. They'll...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            Larson Doors — bottom bubbling and falling apart

            We purchased a Larson Door and installed it ourselves. It was one of the full glass doors, and one of the...