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Power Home Remodeling
reviews & complaints

Power Home Remodeling
reviews & complaints

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2 52 complaints
15 resolved 37 unresolved

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Power Home Remodeling reviews & complaints

Power Home Remodeling complaints 52

Power Home Remodeling - Poor customer service

Today is december 3, 2021, and our windows still haven't been installed. October 26th was our initial window install date. We took off work and moved furniture from the windows in each room in...

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Power Home Remodeling - vinyl siding

Our home was re-sided about 3 years ago. We were told there was a lifetime transferrable warranty. The first piece of siding fell off in less than a year. It took several months to have someone come to repair it. A few months ago another larger piece was blown off. We have reached out several times by letter and by phone to no avail. No reply or call back. This leaves me with at least 2 questions. 1) How good is the workmanship if a typical New England wind knocks off pieces of the siding? 2) What is a lifetime warranty worth if the company can't be reached? Answers: 1) terrible; 2) nothing!

Desired outcome: repair the siding.

Power Home Remodeling - Windows

18 months to wait for warranty replacement windows is unacceptable. I contracted Power home remodeling group replaced my windows in 2016 for a total of $50, 000.00. They replaced 13 defective windows in 2018 under their life time warranty. In September of 2020 I had reported several more defective windows that fogged. They came out, measured and said they'd call when the windows were ready. In January 2021 they came out and said someone assured incorrectly & they'd be back with the correct windows. They returned one month later and replaced only 3 of the 12 defective windows, stating the other windows were delayed by covid. They later called and said the replacements wouldn't be in until October. I called October 15th and they stayed the replacement windows wouldn't be ready until the spring. I'm now pursuing legal action.

Desired outcome: Reimbursement for defective windows

Power Home Remodeling - Sales in window department

We had made an appointment to get a window replacement estimate. The estimate was to take 1 to 1.5 hours. The presentation of the company took almost that long before he even measured the windows. 7...

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Power Home Remodeling - Gutters

During the 5 hour appointment with the sales rep my husband and I decided to move forward with the gutter insulation install.  I was informed that the dumpster and supplies would arrive on Thursday...

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Power Home Remodeling - Siding

Power Remodeling Company:
Just had siding done and it is terrible from cracked siding to sloppy work to a worker urinating in a dumpster in my driveway which is on video. I want this [censored] removed but the VP of installation says he's the only one who can help resolve this. BS. They broke my tree, broke my garage door keypad, left tons of nails in my driveway causing low air pressure in the van. I'm done. I'm reporting you to bbb and I will continue up the ladder until somebody resolves this with me. I have videos of the men sent to my house spitting on my walkway and urinating.

Power Home Remodeling - roofing estimating

These guys knock on your door and tell you that they are doing projects in your area and would like to offer you a free estimate. If your time is free then this is true. Two estimators show up and...

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Power Home Remodeling - windows replacement warranty commitment

In March 20, 2014, your company installed 6 windows on the 2nd floor of our house. (project #31-00438) We were very satisfied with your product and services. On November 3, 2015, you installed an...

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Power Home Remodeling - windows

The gentleman who initiated the sale informed my husband and me that our energy bill would lower over time. No modifications necessary on our part since the windows are double pane, bounce heat off...

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Power Home Remodeling - roofing project

On June 7, we had our roof replaced by Powerhrg. Included in the work was to fix a rotted beam and to replace any plywood that had mold on it. The roof looks good from the outside, but the attic still has a shoddily replaced partial beam and black stained plywood.
We would like someone to come out and look at our attic with the intention of either fixing it, or refunding us part of our payment.
We contracted with them that same day to do our gutters, fascia and soffits, but we will be cancelling that order if this is the quality of their workmanship.
We would like a response as soon as possible.

Power Home Remodeling - installation caused loss of electricity

To Whom It May Concern: I had windows and doors replaced on 5-31-19, my mother was there with the crew and when I returned from work. I went to check on what had been done. At that time I...

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Power Home Remodeling - windows - customer service

We did not even get a chance to talk with this company, and I will never allow them to my home, or recommend them to a neighbor. They called to schedule an appointment for a free quote on Saturday, March 23rd at 10am. The day before, I received an email they will be here. However, on Saturday, we waited around until almost 11:30a with no call, no show. I tried to find an number on their email to me, and there was no contact information. I was able to find a generic email, and told them they fell through on the follow up, and we were unpleased. I said in my email would be looking elsewhere for the estimate on the job of replacing 25 windows.
Today, Monday, March 25th (at noon), I had a rude young guy call...speaking quickly, "we received a message to reschedule your appointment"...I told him polietly, "no, you guys never showed on Saturday, and did not call with courtsey to let us know". I said we were not interested, as you stood us up. He said, "OK", and hung up on me.

Power Home Remodeling - unauthorized home solicitation

I never complain, but today two men from a Company called POWER HOME REMODELING came to my house and knocked on the door. They try to disguise themselves as if they work for a Power Company, complete...

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Power Home Remodeling - sales tactics/cost/taking advantage of elderly

Sold my 90 year old mother vinyl siding and a new roof, cost of siding 27, 000, cost of roof 24, 000 on a 2400 sf one story ranch box. Came down $5 when she said she couldn't afford the $29, 000 roof...

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Power Home Remodeling - dumpster delivery

I am due to have my roof replaced On Monday and Tuesday, November 12th & 13. The dumpster arrived at 7:00 A.M. It was on a flatbed and was put in my driveway. In lowering the arm of the flatbed, the...

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Power Home Remodeling - service

So, my parents 76 and 80, were harassed by these people. The salesman called my Dad once or twice a day for 2 weeks before he finally told them that they could come out if they wanted to, but he...

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Power Home Remodeling - Roof estimate

Beware beware red flag's scam!!!
All these review's are not lies. This company preys on the elderly.24k for a new roof plus 9.9% up front intrest for 5 month's and after that 17.9% intrest for the remainder. And this is with a 810 credit score. (right). They won't take no for an answer. Do not let these scumbags in your home. They won't leave unless you get aggressive they claim I would fall thru my roof and I am over 300lbs I was up there tap dancing.. Yes we have a few leaks. But not 24k worth. Two other companies aleast gave us quotes over 10k less for the same job... Be warned powerhome is a scam..

Power Home Remodeling - windows

I had 14 windows replaced and some of the wood around the window were rotted according to the agreement they were supposed to replace the rotten wood and they didn't. When I went to tell them the...

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Power Home Remodeling - constant harassment after telling them no

Fall of 2016 they were walking door to door offering to set up for estimates. Initially we agreed. After deciding that we were not in a position financially to have any work done, we cancelled the...

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Power Home Remodeling - horrible experience with estimate

RUN away if someone from Bj's approaches you for this home improvement company 2Guys came to our house and were there for 3hours and 45 minutes with a presentation of their windows. BUT. worse then...

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