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Renewal by Andersen Customer Care Service

Andersen, LLC

1920 County Road C W
United States - 55113-1321

Customer Support Phone Numbers

Additional Contact Address
5480 Cloverleaf Pkwy Ste.1,
Valley View, OH 44125

Renewal by Andersen Complaints & Reviews

Renewal By Andersen / windows

Robert Shampo on May 15, 2017
The windows slide from side to side when locked, sales man wanted to put pads in to help, all this will do is maintain a gap for more air to enter the home, recall this or fix it properly, not with weathers, if I wanted to use weathers, I would not have put in new windows. I paved over 13...

Renewal By Andersen / Error in measurement and poor response

Bruce Daniel Finfrock on Apr 28, 2017
Renewal by Anderson Customer: Bruce & Sandy Finfrock 10255 Amethyst Way, Parker, CO 80134 February 24, 2017: Ordered windows with Mike Mattingly April 11, 2017: Windows arrived for installation. Discovered the 3 family room windows were 10 inches too short. April 11, 2017: Same day Seth...

Renewal By Andersen / Installer misinformation

windowman on Feb 28, 2017
All ( except a very few ) Renewal by Andersen United States locations are privately owned franchises. The Greater NYS Capitol Area and The Hudson River Valley Area territories are owned by Eric Minkiewicz who along with his wife Holly lives at 6001 Queen Mary Court Schenectady, New York...

Renewal By Andersen / Ownership 2

windowman on Feb 22, 2017
Snake oil From Wikipedia, the free encyclopedia l Snake oil is an expression that originally referred to fraudulent health products or unproven medicine but has come to refer to any product with questionable or unverifiable quality or benefit. By extension, a snake oil salesman is someone...

Renewal By Andersen / Exterior glass pane severe staining

tmaron on Jan 15, 2017
21-22 windows bought, half in 2010 and remaindering 201.Both batches show window staining which look like dirty water sprayed on exterior surfaces, This does not come off with the regularly available glass cleaning products. The service technician tried to clean and was not able to effect...

Renewal By Andersen / Fraudulent license number being used

ToriDes on Jan 13, 2017
Javier Nunez is using his brothers contractors license number to conduct business with Renewal by Anderson. Javier Nunez is not a american citizen. In addition to illegally being in the United States he owes child support for ten children born here in the united states. This is why he...

RenewaL by Andersen / Double-hung windows and casement windows

KimGail on Dec 19, 2016
We had these windows installed throughout our entire house on December 28, 2015. They have always leaked, especially at the bottom and the middle of the double-hung windows where the two sections meet. Even the four casement windows leak around the edges. When I got up this morning...

Renewal By Andersen / Financing

windowman on Dec 10, 2016
Renewal By Andersen promotes in their advertising and with their sales reps what is called same as cash financing. They offer no payment no interest " deals " for one year to close the sale. What is not mentioned is if you do not pay the entire amount of the loan within that year, you will...

Renewal By Andersen / Double hung windows leak cold air

Gail Lotzer on Dec 9, 2016
On 10/26/16 I had 6 double-hung windows installed in my farmhouse. This past week we had two days of nasty 35 to 50 mph winds & the windows were definitely leaking air.. mostly in the slides so I texted my saleslady & the next day a window tech did come out and insert plugs, some foam...

Renewal By Andersen / Advertising issues

windowman on Nov 24, 2016
Renewal By Andersen is marketed thru franchises. In The Greater New York State Capital Area and The Hudson River Valley Area these windows are sold thru Eric Minkiewicz. Here is some facts you should know: 1 ) RBA has their own Andersen Window while all the other retail outlets - Home...

Renewal By Andersen / Windows and sales guy

ArizonaMarine on Aug 22, 2016
Called this company for a quote on my Windows, and it was a complete nightmare. Not only was the pricing on the Windows a joke... like 40% higher than the reputable replacement window companies, but the sales guy was the most rude and unprofessional person Imhave ever met. He threatened...

Renewal By Andersen / Warranty

windowman on May 9, 2016
Their latest advertisement no longer declares that Renewal By Andersen both manufactures and installs the windows like their previous adds. Now they are proclaiming " Renewal By Andersen provides one rock solid warranty that covers your windows, doors & installation ". Well, here...

Renewal By Andersen / Incorrect advertising concerning installation

windowman on Mar 2, 2016
RBA Eastern NY latest advertisement claims " Renewal by Andersen is the Manufacturer and the Installer" This is a lie! The ad's small print reads " Some Renewal by Andersen locations are independently owned and operated. " The plain truth is that all Renewal by...

Renewal By Andersen / Windows

Reviewer34374 on Nov 12, 2015
This company likes to scam it's customers into buying over priced windows. They had a minivan full of kids walking around, at night, knocking on doors convincing people they need to replace their windows. I was concerned with one window but the young man convinced me to let them look at...

Renewal By Andersen / Window screens

Reviewer96770 on Oct 3, 2015
Every time it rains, the window screens capture so much water, I am unable to see outside my window. The rain comes through the screen and even coats the outside of my new Windows. I brought the windows to be able to see out of. I am also concerned that in the Cold weather the snow and or...

Renewal By Andersen / Not nice stuff

Reviewer21659 on Sep 8, 2015
I had originally had a quote for (3) gliding doors to be replaced at my house. To high of an estimate put the brakes on that, then Renewal by Andersen called and made a second stop in to re-quote me a price for the doors. To much of my surprise I looked at the contract really close a few...

Renewal By Andersen / They refused, when I asked that I wanted to help

Infermier on Jul 31, 2015
I have no idea how the hell it has happened, but the company Renewal by Andersen has lost my large order. It was really big and they somehow lost it. And after couple of days they continued to tell me that they haven’t found it and blah-blah. They don’t care about the customer...

Renewal By Andersen / Customer service

SANDRA DAVIDEIT on Jun 1, 2015
Problem with one of the windows that were installed on 4 / 13 / 15 and 4 / 14 / 15. Have called and emailed numerous time for technician to come and look at window. Only get the run around. The last email stated tech would be there on 5 / 30 / 15 at 12:30 pm. No one showed up or called. Was home all day waiting no one came.

Renewal By Andersen / Terrible customer service

KPKP on Apr 28, 2015
We are interested in replacing 12 windows in our house and asked Renewal by Andersen to come out for a quote appointment. I set up the appointment for Saturday at 3pm, and answered a list of questions - some necessary, some strange. Here are the discussion details. The representative asked...

Renewal By Andersen / Ownership

windowman on Feb 13, 2015
Snake oil From Wikipedia, the free encyclopedia l Snake oil is an expression that originally referred to fraudulent health products or unproven medicine but has come to refer to any product with questionable or unverifiable quality or benefit. By extension, a snake oil salesman is someone...

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