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Masonite Customer Service Contacts

+1 813 877 2726 (United States)
+1 800 895 2723 (United States)
+44 122 638 3434 (United Kingdom)
+420 567 121 428 (Czech Republic, Sales)
+420 567 121 411 (Czech Republic, Reception)
+56 432 404 400 (South America (Chile)
+52 818 220 8902 (Mexico & Central America)
One Tampa City Center 201 N. Franklin St., Suite 300
Tampa, Florida
United States - 33602
United Kingdom
Huddersfield Rd, Darton, Barnsley, S75 5JS, United Kingdom

Czech Republic
Hruskove Dvory 82, 586 02 Jihlava, Czech Republic

India
S-6A, Triveni Complex, Sheikh Sarai, Phase-I, New Delhi-110017, India
 
South America (Chile)
Ruta 146 (ex Q50), kilometro 1.5, Cabrero Region del Biobio, Chile

Mexico & Central America
Carretera Mty-Laredo Km 23, Cienega de Flores N.L., CP 65550, Mexico

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Use this comments board to leave complaints and reviews about Masonite. Discuss the issues you have had with Masonite and work with their customer service team to find a resolution.

Complaints & Reviews

Masonite Corporationincomplete door delivery order

Hi,
We purchased 6 doors from Home Depot for delivery to the address: 580 Georgia Ave, Palo Alto, order number [protected]. On Friday 3 doors were delivered and this is delalying our project.
We call and customer service is unable to support by providing any details on when the rest of the three doors will be delivered to us.
This is bit frustrating as there is no one who could give us exact status of the remainder of the delivery.
Can you please help with giving use exact details and expedite the deilvery. We are also being provided with wrong logistics companies and no one has any clue.
Thanks,
Jayendu Jayendu
Phone: [protected]

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    Aug 25, 2018

    Masonite Corporation — glass insert in fibreglass door shifted

    Double fibreglass entry doors were purchased from Masonite and stained by a local refinisher. Within a year...

    Masonite Corporationmasonite fiberglass entry door. size: 35 6/8 x 79

    Attention Customer Service: The top window with the casing has slid away and moved down. Malfunctioned. Poorly constructed. This door was installed 10 years ago and the window has been sliding away for the past 5 years. I am getting tired of looking at it! Would Masonite Corporation please sponser a warranteed door/window replacement? Thanks! Look forward to hearing back from you. Keven Moelker [protected]@att.net

    masonite fiberglass entry door. size: 35 6/8 x 79
    masonite fiberglass entry door. size: 35 6/8 x 79

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      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

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