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CB Office Space and Supplies Regus This company Regus
Regus

Regus review: This company Regus

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9:45 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
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I have sign up with Regus last year in January 2024. I was charged $160 just to start billed in advance for February. In February 15 th another billing already. I was charged another $30 without my consent for forwarding my mail and I only live 10 minutes away. Regardless of what have transpired so far extremely unsatisfied with this company. They already charged me 2 payments in December 2024 because they had access to my card. I will not give them another dime due to their incompetence. Any time you want to talk to someone from Regus you have to wait days for return call. Reading other people's complaints everything now makes sense. All you have to do is type their name with BBB and see that I`m telling the truth.

Desired outcome: They got payment till the end of January 2025 because they took 2 payments in December so, please after January be gone. I don`t owe you a dime nor I owe you another year of this bs. Deceptive tactics of operation

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Regus response
Jan 23, 2025 2:19 am EST
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hello Arlette,
I recognise that you’re disappointed and we’re sorry for it, however, I am aware that the cause of your complaint is due to your recent auto-renewal.
We have already explained that we sent you a reminder back in October to advise you but we did not receive a response so we assumed you were happy to continue. You have claimed that you have evidence of an earlier termination notice but it has not yet been provided.
My team have contacted you without response. When you are ready, please contact us again (‘Help’ section on myregus.com) and we will assist you again. Thank you.
Lorraine Brule
Global Customer Service at Regus
Resolved

This complaint has been resolved automatically due to user's inactivity.

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  1. Regus Contacts

  2. Regus phone numbers
    +1 (855) 400-3575
    +1 (855) 400-3575
    Click up if you have successfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (855) 400-3575 phone number Click down if you have unsuccessfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (855) 400-3575 phone number
    +371 67 118 333
    +371 67 118 333
    Click up if you have successfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have successfully reached Regus by calling +371 67 118 333 phone number Click down if you have unsuccessfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +371 67 118 333 phone number
    +1 (800) 633-4237
    +1 (800) 633-4237
    Click up if you have successfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (800) 633-4237 phone number Click down if you have unsuccessfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (800) 633-4237 phone number
    More phone numbers
  3. Regus emails
  4. Regus address
    26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, Luxembourg
  5. Regus social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 16, 2025
  7. View all Regus contacts
Regus Category
Regus is ranked 3 among 21 companies in the Office Space and Supplies category
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