Regus review: Formal complaint – unauthorized change of office address ( 1 comment)

I am writing to express my serious concern and dissatisfaction regarding the recent handling of my account with Regus.

Without my knowledge or permission, Regus has changed my registered/physical office address from my original location to another branch. This was done without any formal notification, explanation, or consent from my side, which I find completely unacceptable and misleading.

This unauthorized change has caused confusion and disruption to my business operations. I chose my original Regus location specifically for strategic and operational reasons, and any change to that location directly affects my business activities, client communications, and legal standing.

I demand an immediate explanation for the following:

Why was the address changed without my authorization?

Who approved or initiated the change?

What steps will be taken to reverse this action and ensure it does not happen again?

Furthermore, I request that my original address be reinstated immediately, or that suitable compensation and alternative solutions be provided. If this matter is not resolved in a satisfactory manner, I will be compelled to escalate the issue to:

The local consumer protection agency

Business regulatory authorities

Potential legal counsel for breach of contract or misrepresentation

I expect a formal response within 7 business days from the date of this letter/email. Please treat this matter with the urgency and seriousness it warrants.

Sincerely,
Fancy cars
25 Clarendon road redhill Rh11qz