Regus review: Regus Account
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I have a direct debit going out of the bank for Regus, I have tried to cancel with the bank but Regus have disputed. I am unable to log into the account to cancel the account as the incorrect email address has been used and there is no one at Regus that you can talk to. I was told by sales I was wasting their time being on the phone as they have other sales calls to answer. So far I have lost over £1000 as this has been going on over a year. There is literally no one who will help and Regus are just taking this money. Appalling service
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I'd like to help but I haven't been able to find any customer accounts that you're named on.
Although you did provide an account number when you left your review it does not match with your comments.
Please email me directly at michelle.spire@regus.com so I can assist.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
I'm sorry to hear that you're frustrated but please understand that you are not listed on any accounts with us.
We take account security extremely seriously and cannot provide sensitive account information to anyone not listed as an admin contact on the account.
A member of my team has contacted you directly to assist.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Matthew reached out to me and was very efficient in resolving this case.
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